Opportunity

This Mall in Indiana is Helping Retail Workers Succeed

No matter the job, real-world experience is the most valuable foundation for starting a career or advancing an existing one.

Training is a close second. But sometimes it’s unclear how both of these can move you forward, especially in the retail industry.

In Northwest Indiana, a new retail training lab is working to provide the answers.

Positioned in a local retail hub -- the Southlake Mall in Merrillville, Indiana – the retail training lab is a place where retail job seekers can take classes that cover the interpersonal and technical skills that are necessary to create an overall outstanding customer experience. Not only can workers gain this new knowledge, but they can also earn an official credential: Graduates can receive certifications in customer service and sales, loss prevention, retail management, and/or inventory management, all of which are recognized by the National Retail Federation and the Retail Loss Prevention Foundation.

While it may seem unusual to establish a training center in the middle of a shopping environment – for these students, it just made sense. Not only do participants have close access to technical instruction, but they can step out of the retail training lab and experience customer service and retail management in action, just by walking into one of the many stores in the mall.

A few weeks ago, the first round of graduates completed the NRF customer service and sales certification. I was taken aback by how passionate they were about everything they had learned, and as a previous store owner for 23 years, I knew that they were equipped with everything they would need to be successful in either starting or advancing in their careers. Not only were they armed with certified skills, but they were coming away with a renewed sense of confidence.

This lab, an initiative of the Northwest Indiana Workforce Board, was made possible through a grant from the Walmart Foundation to the Chicago Cook Workforce Partnership, which has enabled us to offer classes at no cost. That strengthens employment opportunities for everyone who walks out of our doors. We’re excited to provide such one-of-a-kind service for jobseekers and employers in retail.

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Life

#IShannanYou: The Associate Love Story That Has Netflix Viewers Swooning

It’s a classic love story: Boy meets girl, falls madly in love and proposes to her in front of millions on one of 2018’s most popular Netflix shows.

Okay, so that’s probably not how it happens for most of us. But, for William and Shannan Mahnken, it’s all part of their real-life love story that started five years ago after they met at a Walmart assistant store manager training session in Woodstock, Georgia.

The Netflix reality show reboot, “Queer Eye,” has taken pop culture by storm. The show’s “Fab Five” – Jonathan, Karamo, Tan, Antoni and Bobby – have won over viewers’ hearts across America by taking the show beyond its basic premise and diving into conversations about identity and self-confidence that inspire viewers and participants alike.

Before Shannan submitted William to be one of the makeover contestants on the show’s second season, the grocery department manager was a shy aspiring actor and screenwriter who named ’90s sitcom character Frasier Crane as his style icon. In his own words, “I was hiding behind my beard and all that hair.”

It’s not always easy to embrace your full self or wear your heart on your sleeve, but despite William’s reserved personality, he had a great time on set. “The guys are all so great,” William said. “They just walk up to you like they’ve been friends with you forever. I felt so comfortable.”

Bonding with the Fab Five even helped William feel comfortable enough to seek their help in planning his proposal to Shannan. He set to work with Karamo, the “Queer Eye” culture consultant, to craft a grand proposal that would sweep her off her feet.

“I was trying to think of a word that meant more than love,” said William, “and eventually I realized that there was no single word or phrase that could describe how I feel about Shannan. I decided that the only way I could describe it was with her name.”

That’s right. William invented a new way to say, “I love you” – and he did it using his future bride’s name. “I Shannan you.” If you haven’t seen the episode yet, I highly suggest grabbing a box of tissues beforehand.

Last month, William and Shannan finally tied the knot in a small sunrise ceremony on the beaches of Amelia Island in Florida. Since the show aired, the lovebirds say that although married life is a little different, the couple have stayed pretty true to who they are. They now work together as department managers at the same Walmart store in Cornelia, Georgia, and William continues to create short films and act when he can.

So, what was the biggest lesson he learned on the show?

“Confidence is a big one,” he said. “I learned how to open up to people. I don’t feel hidden anymore; I feel like I can open up to people about who I am. If I feel myself reverting back into that old pattern, I remember something that Tan said to me: ‘You’re not doing this for yourself, you’re doing it for her – the person you love.’ I think about that and it inspires me to be the best version of myself.”

Photos courtesy of Netflix.

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Opportunity

Surprise, You’re Promoted! Meet Associate Tanaka Chikerema

When Tanaka Chikerema walked into Bud Walton Arena on Friday morning, he was already anticipating the moment he would walk on stage in front of thousands of his fellow associates –he just never expected that Greg Foran, CEO of Walmart U.S., would offer him a promotion when he did.

It’s pretty unusual for a CEO to promote one of his field associates on stage in front of an international audience. But then again, so is the path that led Tanaka from the capital city of Harare, Zimbabwe all the way to a stage in Northwest Arkansas.

“I was seven when my mom moved to the U.S.,” Tanaka recalls, “and I was just starting high school in Harare when she called and said it was time for me and my brother to move to Plano, Texas.”

In Zimbabwe, Tanaka’s mother, Dorcus, supported her family as a geography teacher. But economic hardships that still affect the country today created a system of poverty and crime, and she knew that even with a college education her children wouldn’t get the opportunities they deserved if they stayed in Harare.

Over the next seven years, Dorcus earned her nursing degree overseas while supporting her family with the income from three jobs.

“We were all living in one house together, my grandparents, cousins, brother and me,” said Tanaka. “To send any of us to school, there had to be a choice about who it was going to be. My mom knew that if we stayed in Harare, there was a good chance we could end up on the streets or getting into trouble.

“She always told us, ‘I just want you to stay focused. I just want you to have goals and stay on track.’”

When Tanaka graduated from high school in Plano, his mother’s words stuck with him. A job as a part-time truck unloader at his local Walmart quickly advanced as his managers recognized his potential. Within a year, Tanaka was promoted to supervisor. The words of his first mentor, Joe Riviera, still stick with him today: “If you show up and give 110%, it will pay off. It will always pay off.”

And it did. On stage at Walmart’s Associate Meeting, in front of thousands of his colleagues, Tanaka was promoted to a store support manager and recognized for the hours of energy and focus he’s dedicated to the company.

“It humbles me to think about how good my life is now,” Tanaka said, “and how much further I have to go. If this year has taught me anything, it’s that my mom was always right: ‘Get ready for the future, because you never know what it might hold.’”

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Business

These Back-to-School Tools Add Up to Easier Shopping

Going back to school with confidence is as easy as 1, 2, 3 … 4.

Whether you’re shopping for a kindergartner or a college student, Walmart is making it easier than ever to get all the supplies you need in-store and online with a variety of new tools and products.

The best part: You don’t have to sacrifice style for convenience or saving money. Around 25% of our school supply assortment is new this year, and you’ll find these on-trend items offered at our everyday low prices.

Study the graphic below on some of the ways we can help you ace back-to-school shopping.


*Free two-day shipping is available on orders over $35 without a membership fee.

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Sustainability

This Bud’s for the Future of Our Planet

Over the years, the Budweiser logo has come to represent many things beyond just beer: the Budweiser frogs, the greeting “Wassup?” and, of course, the majestic Clydesdales. But soon you may be seeing a new Budweiser logo that symbolizes even more.

Anheuser-Busch, which first introduced Budweiser Lager Beer in 1876, is taking a serious look at how the way beer is produced can help make a difference for our planet.

To highlight its commitment, the company created a special “Brewed with 100% Renewable Electricity” logo that now appears on all Budweiser sold in the U.S. Just as iguanas Frank and Louie became popular mascots for the brand, the new logo will hopefully become a recognizable mark of social responsibility.

These efforts don’t end at the logo, however. The company took its ambitious sustainability goals and joined Walmart’s Project Gigaton, which aims to reduce greenhouse gas emissions in our supply chain by 1 billion metric tons by 2030.

The brewer set its own goals that it hopes to meet by 2025. Its four areas of focus are:

  • Renewable electricity and carbon reduction
  • Water stewardship
  • Smart agriculture
  • Circular packaging

“Achieving ambitious goals requires cooperation from stakeholders across the board. When you add efforts from wholesalers, suppliers and consumers to those from companies like Walmart and Anheuser-Busch — companies who are committed to the cause — you’ve got a chance to make a real difference,” said Angie Slaughter, vice president of sustainability procurement at Anheuser-Busch, North America.

A major milestone was reached when the brewer announced a wind energy partnership with ENEL Green Power in 2017. Since January of this year, 50% of Anheuser-Busch’s purchased electricity has come from a wind farm at Thunder Ranch, Oklahoma. That’s enough renewable electricity to brew more than 20 billion 12-ounce servings of beer in the U.S. each year.

The Budweiser brand carries the flag for the renewable electricity goal pledged by the brewer. “When you consider the Budweiser beer volume in North America, we sell 15 million 12-ounce servings every day, and we have 15 million opportunities with each one to get customers involved in conversations over a beer,” Angie said of Budweiser’s consumers. “We also want to encourage other companies to be inspired to do more. The new symbol is available for other companies to show how they’re using renewable electricity in their brands.”

The wind farm hits on another shared interest between the brewery and Walmart: creating American jobs. Angie said the development of the farm is a 15-year project, and around 400 temporary jobs were created at the peak of construction. Some jobs will remain long term.

Anheuser-Busch itself is an American success story – one that began in 1860.

“We are proud to call the United States our home and are proud to continue to brew America’s best beers,” said Angel Beasley, manager of trade marketing supporting the Walmart business. “It makes sense especially to amplify our American heritage with Walmart’s Made in the USA program. In fact, 98% of the primary ingredients used in the beers Anheuser-Busch proudly brews are grown in the U.S.”

There are more than 18,000 employees nationwide. Budweiser’s production alone requires over 1,700 people, Angel said.

The next time you pass a Budweiser display in your local Walmart store or crack open a cold one, you’ll know that it’s more than an adult beverage – and that the company is doing more than coming up with clever commercials.

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