Heritage

6 Ways Walmart Made its Mark in Retail History

Today, 95 Walmart associates in Greenbrier, Arkansas, marked an incredible milestone: the grand opening of our 5,000th U.S. location, a Neighborhood Market. Since our first store opening in 1962, associates just like these have not only helped us serve customers all across America – they’ve also driven innovations and accomplishments that have helped us grow. Here’s a look back at a few of the moments they made possible.    

1. Making UPCs … universal. In 1983, we began using Universal Product Codes (aka bar codes) at our checkouts, allowing us to better manage inventory. Today, we’ve taken that technology to a new level through innovations like Savings Catcher, which allows you to use your smartphone to scan the bar code on a Walmart receipt and make sure you’re getting the best price.


2. Driving our own logistics. Walmart’s private fleet and distribution network began with just three tractor-trailers and our founder’s idea to efficiently transport freight. Today, our transportation operation is one of the largest around the globe, with each distribution center using more than 5 miles of conveyor belts to keep products moving to stores – and to you – 24 hours a day.


3. Getting creative with convenience. The first supercenter opened in 1988 in Washington, Missouri, offering one-stop shopping for groceries and general merchandise. Today, we’re using technology to let you shop when and where it’s most convenient, whether it’s stocking up at a Sam’s Club, using our grocery delivery service in Denver or San Francisco, or stopping by a Neighborhood Market location that’s perfect for families on the go.


4. Jobs that work.
In 1980, we had just 276 stores and employed 21,000 associates. Today, we provide the means for building a career to 1.3 million associates in the U.S.  – one great example being our CEO, Doug McMillon, who began his time at Walmart more than 30 years ago as an hourly summer associate in a distribution center. At Walmart, there’s truly no limit to success. 


5. Aiming for the greener good. In 2005, then-Walmart CEO Lee Scott put us on an aggressive course toward environmental sustainability, using the size and scale of our company to set goals in three areas: energy, waste and products. Today, we’ve made progress in all three areas, such as keeping 81% of our global waste out of the landfill and being recognized as the largest on-site green power generator in the U.S. for the third year in a row. What does that mean for you? We’re cutting our energy costs so we can pass those savings back through everyday low prices, all while doing the right thing for the environment. 


6. Moving forward with our $4 plan. In 2006, we introduced our $4 prescription program, which not only drove down the price of hundreds of generic medicines – it influenced the competitive landscape. Today, we’re still offering innovative health and wellness solutions for our customers, such as Care Clinics in select locations, an in-store insurance comparison service, and even working to make healthier food options like fresh produce more affordable and accessible.


From our first store in 1962 to our 5,000th in 2014, everything we do at Walmart and Sam’s Club is focused on our promise of offering everyday low prices on the broadest assortment of products – and making shopping easier and more convenient for our customers. 

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Business

Meet the Mother-Daughter Team Behind the Season’s Happiest Planner

There’s something about fall that feels like a second New Year. With back-to-school season in full swing, we’re all gearing up with new schedules and new goals to carry us through December.

Most of the time, those new goals are a clear signal that it’s time to get organized – and maybe even a little inspired. That’s something mother-daughter duo Terri Gick and Stephanie Fleming have been doing professionally for almost 20 years in their hometown of Fountain Valley, California.

When Terri and Stephanie first launched their brand of scrapbooking accessories, Me & My Big Ideas, it was just a small operation carried out of Stephanie’s own garage.

“At the start, we were just looking to start something new,” Stephanie said. “My mom was in the craft industry for 25 years and had just sold her company, and we both wanted to do something creative and to start a business. We saw that scrapbooking was on the rise and there was a need for a product – fun, decorative stickers – that just wasn’t out there.”

Over the last 20 years, the business has grown from a small, out-of-home venture to a full business operation in a 60,000-square-foot facility. After hiring a designer to develop their first 12 sticker designs, Terri and Stephanie quickly realized the importance of investing in their niche community of women with a dual passion for organization and inspiration, and decided to expand their team.

“Something we’ve done really well – as neither of us is an actual artist – is build an amazing team of designers,” Terri said. “It’s helped us forecast what the contemporary creative woman is doing, and ways in which we’re able to participate in her journey. We ask ourselves, ‘Is there a missing piece in the market we could fill to help that person live creatively?’”

The two have since expanded their product line to include The Happy Planner, a product that’s on our shelves now and through the fall that’s chock-full of customizable calendars to get you organized according to your goals and positive mantras to keep you going when your days get full.

“It’s a product that combines a love for creativity with a need for organization,” Stephanie said. “Our customer base is about 98% female, and as female entrepreneurs, we’ve found that we have the ability to forge an instant connection with them. It’s a real blessing.”

For Stephanie, that engagement with passionate customers has been one of the most rewarding aspects of building her business. She’s become personally invested in the growing community of creative women looking for engaging ways to organize their lives, even speaking to a convention of 1,300 women looking to connect.

“Through our business, we haven’t stopped at making a product or even just a brand – we’re able to become a part of the culture and connect with some really amazing women with similar interests. And that’s really special.”

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Heritage

The Valentine Love Story Behind the Walmart Brand

Before a fledgling family-run retail chain flourished into what it is today, there was a simple and sweet love story.

On Valentine’s Day in 1943, after serving a year of active duty in the Army, Sam Walton married his wife, Helen, in her hometown of Claremore, Oklahoma.

In his book, “Sam Walton: Made in America,” Sam says on an April night in a bowling alley in Tulsa, Oklahoma, he noticed Helen Robson – his future bride – who just happened to be on a date with another fellow.

After she took her turn and rolled her ball down the alley, she saw Sam with his leg up over the armrest of an old chair, with a smile on his face. She recalls Sam’s greeting as being rather “corny.”

Helen said Sam asked if he had met her somewhere before. It turns out Sam had dated a girl Helen knew in college. Instead of asking for Helen’s number, Sam initially asked Helen for the other young woman’s number. However, according to Helen, soon after that encounter, Helen and Sam started dating.

Both Helen and Sam have said they instantly fell in love with each other. Sam said Helen was “pretty and smart, and educated, ambitious and opinionated and strong-willed – with ideas and plans of her own.” After dating for a little while, by the time Sam was called up by the Army for active duty, he said two things were very clear to him: He knew who he wanted to marry Helen, and knew he wanted to go into retail.

From there, the rest of their story went down in the retail history books. “I always told my mother and dad that I was going to marry someone who had that special energy and drive, that desire to be a success,” Helen said. “I certainly found what I was looking for, but now I laugh sometimes and say maybe I overshot a little.”

To commemorate their anniversary, The Walmart Museum in Bentonville, Arkansas, honors their love every Valentine’s Day with a special flower display.

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Innovation

Meet Waymo, Your New Self-Driving Grocery Chauffeur

Think back 10 years ago when shopping online for your groceries seemed like something only the Jetsons did. Today, it’s everywhere. Walmart is leading the way with more than 1,500 locations with hundreds more to come just this year.

Now, think about self-driving cars. They still seem really far off to me … but they aren’t. They’re on roads today, without drivers.

We’re always thinking of ways we can serve our customers now and into the future. And we’re looking at different technology and capabilities that keep customers loving the time-saving, wallet-saving service that is Online Grocery for years to come. So, enter a small pilot project we’re running with Waymo, formerly known as Google’s self-driving car project.

Waymo is a self-driving technology company with a mission to make it safe and easy for everyone to get around – without the need for anyone in the driver’s seat. They’ve safely self-driven over 8 million miles on roads across 25 U.S. cities already. We’re working with them on an online grocery pilot project – limited to a group within Waymo’s 400 daily users known as "early riders"– that will run out of one Walmart store in Chandler, Arizona.

Those in the pilot simply place an Online Grocery Pickup order at walmart.com/grocery. Our personal shoppers get to work meticulously picking customers’ orders based on their pickup times. Waymo does the rest. They transport customers to and from pickup, and all the while, those customers can text, nap, work... you name it.

The purpose of all of this: to learn. While giving customers a unique experience with amazing technology, we’re learning how we can make Walmart Online Grocery Pickup even more convenient. Waymo’s experience, industry leading technology and mission on safety is helping us enter this space in the right way.

We’re excited to see what this pilot and the future hold.

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Life

Video: How This Special Olympian Found Her Power

Elizabeth "Liz" Hubert, 22, is a seasoned competitor.

She got into powerlifting about eight years ago. Since then, she’s competed at state, national and world events with the Special Olympics. Most recently, she represented Oklahoma at the 2018 Special Olympics USA Games held July 1-6 in Seattle.

When Liz isn’t training, she works in the bakery at the Catoosa, Oklahoma, supercenter. She was one of at least 14 associates who participated in the games this year. Her fellow Walmart Special Olympians ranged in age from 21 to 51 and competed in a variety of events, including softball, bowling, shot put and running.

Liz competed for four golds this year in deadlift, squat, bench press and overall combined. It was a weighty goal – she can lift more than 200 pounds in the deadlift alone.

Watch below to follow Liz on her 2018 Special Olympics journey.

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