Community

The Latest on Hurricane Harvey Support and Response

Welcome to our live blog where we’re collecting updates from our volunteers and associates helping to address the needs of those affected by Hurricane Harvey. Stay tuned to this page and @WalmartNewsroom for the latest info.

North Texas Customers Step Up to Help Their Neighbors
Updated 4:03 p.m. CDT – Thursday, Aug. 31, 2017

We’re seeing a tremendous display of working better together across north Texas. A number of individuals and businesses have stepped forward to make cash donations and buy tens of thousands of dollars in merchandise that’s now bound for Houston.

During the past several days, three Dallas-area businesses have purchased more than $26,000 worth of needed staples for those evacuees left with almost nothing. Below, everyone at our Roanoke, Texas, supercenter is working hard to load trailers and get those necessary items to their neighbors down south.


Ellen Surprises J.J. Watt with $1M Donation from Walmart
Updated 2:30 p.m. CDT – Thursday, Aug. 31, 2017

Last week, J.J. Watt, defensive end for the Houston Texans, set out to raise $200,000 for Hurricane Harvey relief, and started the fund with $100,000 of his own money. As of today, he’s collected more than $10 million. Yesterday, we were honored to work with Ellen to contribute.

When #Texas needed him, JJ Watt was there. I was honored to help make this amazing gift from Walmart possible.

Posted by Ellen DeGeneres on Wednesday, August 30, 2017


Together Through the Storm: Local Associates Care for Communities
Updated 11:40 a.m. CDT – Thursday, Aug. 31, 2017

In the wake of Hurricane Harvey, Walmart associates all over the country are working around the clock to address the needs of those affected by the storm.

After learning that 150 associates in Corpus Christi, Texas, were impacted and in need of assistance, a group of associates from Store 757 in Pleasanton, Texas, rolled up their sleeves to pitch in and help. Store Manager Rosendo Medina assembled a large team of associates to gather supplies and other essentials.

While some associates prepared hot meals and care packages with basic supplies, others worked together to pack large boxes of snacks and other relief items. Rosendo and his team traveled two hours to Corpus Christi to deliver four truckloads of food and supplies to the impacted associates and their families.

Walmart Associates from Store 447 in Del Rio, Texas, prepared more than 100 care packages for families impacted by Hurricane Harvey.

“Giving back to the community is so important,” said Assistant Manager Lucy Leandro, who helped organize the effort. The care packages included towels, medications, snacks and other essentials. “We want to help those affected by the storm however we can.”

The Del Rio associates plan to distribute the care packages in Houston and other impacted areas.

‘You are Helping Each Other, Our Customers and Communities’
Updated 7:00 p.m. CDT – Aug. 30, 2017

Editor’s Note: Jacqui Canney, Walmart’s EVP of Global People, shared the following message today with associates. The below photo was taken by our Rockport, Texas, supercenter team, who donated the merchandise shown to those in need.

To all of our associates – thank you! I have never been more proud of a team than I am of you. In the wake of Hurricane Harvey, you are helping each other, our customers and our communities in ways only we can. You are showing up and living our values during impossible times – and you’re making a difference.

And we are here for you. Thank you to everyone working around the clock in Bentonville and other support offices to get our associates and the stores everything they need. You are getting it done and moving fast, and you, too, are making a difference.

I’m also proud of our company and the $20 million commitment we made today to the relief efforts. Rebuilding will take time and we aren’t going anywhere. We will continue to stand shoulder-to-shoulder with you, our associates in the area, so you can keep being there for our customers, first responders and the communities we serve together. #bettertogether

If you’re an associate in need, please call (800) 236-2875. We’re here to help.

Helping the Communities Hit Hardest
Updated 5:09 p.m. CDT - Wednesday, Aug. 30, 2017

Across Southeast Texas and Southwest Louisiana, Walmart associates are out in full force helping communities hit hardest by Harvey. As the storm moves northeast and the waters recede, residents are beginning to get out and survey the damage. At store 5612, located at 2391 S. Wayside Drive in Houston, associates are handing out water for members of the community in need.

Those in the area around store 5612 are welcome to come by and get clean, bottled drinking water, and most importantly – be safe. As of Wednesday afternoon, Walmart has shipped more than 900 truckloads of water to stores and donation sites across the impacted region.

In addition to water, Walmart has donated nearly $1 million in diapers, wipes, infant formula and baby food – as well as more than $10,000 in kayaks. We’re proud to work with organizations such as the American Red Cross, the Salvation Army, and Convoy of Hope to help those in need.


Walmart Drivers Make Their Way to Houston
Updated 3:17 p.m. CDT – Tuesday, Aug. 29, 2017

Truck Driver Dennis Northam is part of a convoy that just arrived in Houston to deliver much-needed supplies for those affected by Hurricane Harvey.


Walmart Sets Up Pharmacy Inside Dallas Convention Center
Updated 12:10 p.m. CDT – Tuesday, Aug. 29, 2017

Hurricane Harvey evacuees seeking shelter at the Kay Bailey Hutchison Convention Center now have pharmacy services available on-site to meet their needs.

Local Walmart stores in the Dallas area will fulfill orders placed through the convention center site. A selection of over-the-counter medications is also available at the center.

Pharmacists from other Walmart locations are coming in to support and offer prescription related counseling to customers as they pick up their prescriptions – the same service they would receive in-store.

Existing Walmart or Sam’s Club pharmacy accounts are not required. For people who do not have the information needed to transfer their prescriptions, the American Red Cross has medical professionals on site to help determine their needs and help get necessary prescriptions.

The Latest on Hurricane Harvey Support and Response
Updated 4:51 p.m. CDT – Monday, Aug. 28, 2017

It is heartbreaking to see the devastation that Hurricane Harvey has brought to our neighbors in Texas. We are working hard to ensure all our associates in the affected area are safe and customers have access to the essential items needed during this difficult time.

Associates have been working closely with the Red Cross and local government officials to understand how we can best help. At this time, Walmart and the Walmart Foundation have committed at least $1 million in support, and our local teams will continue to provide extra assistance over the coming days and weeks as we learn more about the damage and what is needed.

Many of you are asking how you can help. Click here to support those affected through a donation to the American Red Cross.

To see if your local store is open, check our frequently updated list of store closures.

Stay tuned to this page and @WalmartNewsroom as we collect updates from our volunteers and associates helping to address the needs of those in storm-distressed areas.

Cuero community standing strong.

Posted by Walmart Cuero on Monday, August 28, 2017

Special Thanks to the all Walmart associates who helped with the truckload of water donated to customers of Corpus...

Posted by Walmart Corpus Christi - Saratoga Rd on Monday, August 28, 2017

Thank you assistant manager Kaitlin for ensuring our fire department in Lake Jackson is taken care of during this hard time.

Posted by Walmart Lake Jackson on Sunday, August 27, 2017

Your Highway 14 Walmart is rolling out to deliver a donation of water, pillows and blankets to the Purple Heart Recreational Center. It's open to those needing shelter from Tropical Storm #Harvey.

Posted by Walmart Lake Charles - Gerstner Memorial Blvd on Monday, August 28, 2017

Had the chance to speak with Texas Governor Greg Abbott this morning as he works to help the people of south Texas. We'...

Posted by Doug McMillon on Sunday, August 27, 2017

Walmart has a long history of providing aid in times of disasters, helping communities prepare and recover by donating emergency supplies, such as food and water, home and personal products. Since 2005, Walmart and the Walmart Foundation have donated more than $60 million in cash and in-kind donations in response to disaster events.

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Business

Meet the Families Behind Our Grass-Fed Beef

They say you are what you eat.

When we shop to feed our families, we’re especially concerned with what’s in the food we’re buying and where it came from. Thanks to two cattle ranching families who came together years ago to farm grass-fed beef in Utah and Wyoming, we’re able to provide this option – our Marketside Butcher brand – at over 2,000 of our stores.

It’s important to do business with people who care about their customers as much as we do. Working with Jones Creek, that care is obvious. The Crandall family has been farming cattle on their ranches in Utah and Wyoming for over five generations, and they’re committed to a product that’s as natural as it is tasty.

Check out this video to see why they believe in producing beef with no added hormones or antibiotics, but lots of passion and care.

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Community

‘The Love in the Air is Thicker Than the Smoke’

When Christel Antone went to sleep on Oct. 10, she was worried about her sick grandchild. It wasn’t the only thing on her mind.

For the last two days, she and her neighbors had been threatened by the fires raging throughout Sonoma County, California. A mass evacuation was underway.

At 1 a.m., Christel – a Walmart store co-manager in Rohnert Park, California – woke up to a crying baby and the unmistakable stench of smoke. Something was on fire. Around her house, everything seemed normal. She looked out the windows of her Windsor, California home: To the west, she saw her local Walmart; to the east, mountains. No fire yet – only smoke.

But the fire was coming.

“At that moment, I felt nothing but fear,” Christel said. “Others in the area were being evacuated. So I started getting ready to leave.”

Within two hours, Christel and her husband, two children and grandchild were packed tight into their cars. At 3 a.m., they were part of a mass evacuation – one of thousands of families headed south. They were on the way to her parents’ home in Rohnert Park, normally a 15-minute drive. It took them three hours to reach safety.

Meanwhile, assistant manager Casey Wolven-Scott stood looking at a sea of cars in the Rohnert Park Walmart parking lot. Hundreds of evacuees had only what was on their backs when the time came to leave: kids without shoes, their parents in pajamas. Every one of them tired, afraid and not sure if they would have a home to come back to.

Casey stepped further outside. The highway, which she could see from the store, was flooded with headlights. “Fire truck after fire truck after fire truck was speeding north, up the highway,” Casey said. “Heading south, it was bumper to bumper traffic.”

She decided she had to help her neighbors. “I was one of two people who could run a register,” Casey said. But she had to open the store so people could get basics and use the restroom. Her shift, which had started at 8 p.m. the night before, didn’t end until lunchtime the next day. She saw to it that her store was there for people at this desperate time of need.

A few miles north of the store, at Elsie Allen High School, Christel spent the next day volunteering for those looking for shelter. “We kept hearing alerts and needs for first responders, so we gathered everything we could from my parents’ house, clothes and food, and took it to the high school,” Christel said.

Despite being driven away from her own home, Christel knew she had to help. “At that point you lose all the selfishness and what you’re going through to help others,” she said.

Step by step, Casey and Christel helped with recovery efforts. Christel and her family were able to return to their home within a week. Associates at stores throughout Sonoma County have continued to serve their communities through the fires, in addition to preparing for Halloween, Thanksgiving, Black Friday and Christmas.

“Since then, we’ve been trying to keep in stock what our customers need — housewares, socks, pillows, sleeping bags – these things keep coming in and coming off the shelf right away,” Casey said.

Christel and Casey were two of hundreds of associates who helped pull off a recent episode of The TODAY Show’s “Getting to the Heart of Christmas” series. In recent years, Walmart has had the opportunity to work with NBC to help deliver Christmas for families in need, particularly like the 10 families affected the Sonoma County wild fires earlier this year.

The event brought hundreds of associates, themselves affected by the fire, together to serve their community.

“Everyone here knows someone affected by fire,” Christel said. “Being able to work for a company that’s making a difference in the community, and being part of it personally, is rewarding.”

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Innovation

The Opioid Epidemic Has Changed Safe Disposal of Prescriptions

The opioid epidemic is as serious of a drug crisis as America’s ever seen. It’s so deep-reaching that nearly every community has felt its effects.

And while prescription pain medications are an appropriate treatment option for some, the reality is that unchecked supplies in the public pose a significant health concern. Just as prescription drugs should be prescribed carefully, they must be stored and disposed of carefully.

Providing a means for proper drug disposal is a fundamental way Walmart can help. Today, we announced a new, free, convenient solution for responsible opioid disposal, DisposeRx. It’s a first-of-its-kind solution and I’m so proud of our team and the work they’ve done to bring this simple means of disposal to our patients.

We know the person who was prescribed a prescription opioid medication isn’t always the only one who is at risk for misuse. This innovative option for medication disposal will help keep families and communities healthy, and DisposeRx is one more way we can make a difference.

Here are a few more reasons why we wanted to help with this critical issue.

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Business

CEO Doug McMillon's Note to Associates on Tax Savings

Happy New Year! I hope you and your families had a great holiday season. Thank you so much for all your efforts to serve our customers during our busiest time of the year. I know there were many smiling faces on Christmas morning and throughout the season because of you. Thank you for serving them so well and for helping each other to do it as a team.

We’ve got some really good news to share today. As you know, the President and Congress have approved a lower business tax rate. Given these changes, we have an opportunity to accelerate a few pieces of our investment plan. We plan to continue investing in you, in our customers through lower prices, and in our future--especially in technology to help improve your jobs and the experience for our customers.

So, we’re pleased to tell you that we’re raising our starting wage to $11 an hour for Walmart U.S., Sam’s Club, Supply Chain, eCommerce and Home Office hourly associates effective in February.

We’re also providing a one-time bonus to hourly associates that pays a larger amount the longer you’ve been with our company. Associates that don’t benefit from the new starting wage increase are eligible for the bonus and it will range from $200 to $1,000 depending on your length of service. As an associate who’s been with the company more than 25 years, I understand the value of experience and we all appreciate those of you that have helped build this company over the years.

I’m also excited to tell you that we’re making an important change to benefits by expanding our paid leave policy to provide full-time hourly associates with 10 weeks of paid maternity leave and six weeks of paid parental leave. This expanded parental leave also applies to salaried associates and to parents who adopt. We will also contribute $5,000 to the cost of adoption. I recently heard from two associates on this topic—one through an open door note and one at a town hall. Both pointed out how limited our policy was for adoptive parents so we’re happy to be addressing that concern now. Families are a priority to us and connecting with and caring for a new family member is obviously important.

As we look to the future and how we’ll win with customers, we’ll be assessing what additional investments are needed, and we’ll make those decisions with you, our customers, and our shareholders in mind.

Thanks again for everything you do. I’m proud of our progress and we have momentum. Let’s build on that in 2018!

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