The Latest on Hurricane Harvey Support and Response

Welcome to our live blog where we’re collecting updates from our volunteers and associates helping to address the needs of those affected by Hurricane Harvey. Stay tuned to this page and @WalmartNewsroom for the latest info.

North Texas Customers Step Up to Help Their Neighbors
Updated 4:03 p.m. CDT – Thursday, Aug. 31, 2017

We’re seeing a tremendous display of working better together across north Texas. A number of individuals and businesses have stepped forward to make cash donations and buy tens of thousands of dollars in merchandise that’s now bound for Houston.

During the past several days, three Dallas-area businesses have purchased more than $26,000 worth of needed staples for those evacuees left with almost nothing. Below, everyone at our Roanoke, Texas, supercenter is working hard to load trailers and get those necessary items to their neighbors down south.

Ellen Surprises J.J. Watt with $1M Donation from Walmart
Updated 2:30 p.m. CDT – Thursday, Aug. 31, 2017

Last week, J.J. Watt, defensive end for the Houston Texans, set out to raise $200,000 for Hurricane Harvey relief, and started the fund with $100,000 of his own money. As of today, he’s collected more than $10 million. Yesterday, we were honored to work with Ellen to contribute.

When #Texas needed him, JJ Watt was there. I was honored to help make this amazing gift from Walmart possible.

Posted by Ellen DeGeneres on Wednesday, August 30, 2017

Together Through the Storm: Local Associates Care for Communities
Updated 11:40 a.m. CDT – Thursday, Aug. 31, 2017

In the wake of Hurricane Harvey, Walmart associates all over the country are working around the clock to address the needs of those affected by the storm.

After learning that 150 associates in Corpus Christi, Texas, were impacted and in need of assistance, a group of associates from Store 757 in Pleasanton, Texas, rolled up their sleeves to pitch in and help. Store Manager Rosendo Medina assembled a large team of associates to gather supplies and other essentials.

While some associates prepared hot meals and care packages with basic supplies, others worked together to pack large boxes of snacks and other relief items. Rosendo and his team traveled two hours to Corpus Christi to deliver four truckloads of food and supplies to the impacted associates and their families.

Walmart Associates from Store 447 in Del Rio, Texas, prepared more than 100 care packages for families impacted by Hurricane Harvey.

“Giving back to the community is so important,” said Assistant Manager Lucy Leandro, who helped organize the effort. The care packages included towels, medications, snacks and other essentials. “We want to help those affected by the storm however we can.”

The Del Rio associates plan to distribute the care packages in Houston and other impacted areas.

‘You are Helping Each Other, Our Customers and Communities’
Updated 7:00 p.m. CDT – Aug. 30, 2017

Editor’s Note: Jacqui Canney, Walmart’s EVP of Global People, shared the following message today with associates. The below photo was taken by our Rockport, Texas, supercenter team, who donated the merchandise shown to those in need.

To all of our associates – thank you! I have never been more proud of a team than I am of you. In the wake of Hurricane Harvey, you are helping each other, our customers and our communities in ways only we can. You are showing up and living our values during impossible times – and you’re making a difference.

And we are here for you. Thank you to everyone working around the clock in Bentonville and other support offices to get our associates and the stores everything they need. You are getting it done and moving fast, and you, too, are making a difference.

I’m also proud of our company and the $20 million commitment we made today to the relief efforts. Rebuilding will take time and we aren’t going anywhere. We will continue to stand shoulder-to-shoulder with you, our associates in the area, so you can keep being there for our customers, first responders and the communities we serve together. #bettertogether

If you’re an associate in need, please call (800) 236-2875. We’re here to help.

Helping the Communities Hit Hardest
Updated 5:09 p.m. CDT - Wednesday, Aug. 30, 2017

Across Southeast Texas and Southwest Louisiana, Walmart associates are out in full force helping communities hit hardest by Harvey. As the storm moves northeast and the waters recede, residents are beginning to get out and survey the damage. At store 5612, located at 2391 S. Wayside Drive in Houston, associates are handing out water for members of the community in need.

Those in the area around store 5612 are welcome to come by and get clean, bottled drinking water, and most importantly – be safe. As of Wednesday afternoon, Walmart has shipped more than 900 truckloads of water to stores and donation sites across the impacted region.

In addition to water, Walmart has donated nearly $1 million in diapers, wipes, infant formula and baby food – as well as more than $10,000 in kayaks. We’re proud to work with organizations such as the American Red Cross, the Salvation Army, and Convoy of Hope to help those in need.

Walmart Drivers Make Their Way to Houston
Updated 3:17 p.m. CDT – Tuesday, Aug. 29, 2017

Truck Driver Dennis Northam is part of a convoy that just arrived in Houston to deliver much-needed supplies for those affected by Hurricane Harvey.

Walmart Sets Up Pharmacy Inside Dallas Convention Center
Updated 12:10 p.m. CDT – Tuesday, Aug. 29, 2017

Hurricane Harvey evacuees seeking shelter at the Kay Bailey Hutchison Convention Center now have pharmacy services available on-site to meet their needs.

Local Walmart stores in the Dallas area will fulfill orders placed through the convention center site. A selection of over-the-counter medications is also available at the center.

Pharmacists from other Walmart locations are coming in to support and offer prescription related counseling to customers as they pick up their prescriptions – the same service they would receive in-store.

Existing Walmart or Sam’s Club pharmacy accounts are not required. For people who do not have the information needed to transfer their prescriptions, the American Red Cross has medical professionals on site to help determine their needs and help get necessary prescriptions.

The Latest on Hurricane Harvey Support and Response
Updated 4:51 p.m. CDT – Monday, Aug. 28, 2017

It is heartbreaking to see the devastation that Hurricane Harvey has brought to our neighbors in Texas. We are working hard to ensure all our associates in the affected area are safe and customers have access to the essential items needed during this difficult time.

Associates have been working closely with the Red Cross and local government officials to understand how we can best help. At this time, Walmart and the Walmart Foundation have committed at least $1 million in support, and our local teams will continue to provide extra assistance over the coming days and weeks as we learn more about the damage and what is needed.

Many of you are asking how you can help. Click here to support those affected through a donation to the American Red Cross.

To see if your local store is open, check our frequently updated list of store closures.

Stay tuned to this page and @WalmartNewsroom as we collect updates from our volunteers and associates helping to address the needs of those in storm-distressed areas.

Cuero community standing strong.

Posted by Walmart Cuero on Monday, August 28, 2017

Special Thanks to the all Walmart associates who helped with the truckload of water donated to customers of Corpus...

Posted by Walmart Corpus Christi - Saratoga Rd on Monday, August 28, 2017

Thank you assistant manager Kaitlin for ensuring our fire department in Lake Jackson is taken care of during this hard time.

Posted by Walmart Lake Jackson on Sunday, August 27, 2017

Your Highway 14 Walmart is rolling out to deliver a donation of water, pillows and blankets to the Purple Heart Recreational Center. It's open to those needing shelter from Tropical Storm #Harvey.

Posted by Walmart Lake Charles - Gerstner Memorial Blvd on Monday, August 28, 2017

Had the chance to speak with Texas Governor Greg Abbott this morning as he works to help the people of south Texas. We'...

Posted by Doug McMillon on Sunday, August 27, 2017

Walmart has a long history of providing aid in times of disasters, helping communities prepare and recover by donating emergency supplies, such as food and water, home and personal products. Since 2005, Walmart and the Walmart Foundation have donated more than $60 million in cash and in-kind donations in response to disaster events.


Health & Wellness

New Digital Health Tools Transforming Diabetes Self-Care

The Center for Disease Control and Prevention reports there are more than 30 million in the U.S. living with diabetes. That’s 1 in 11 Americans.

Perhaps even more alarming: Out of the 84 million who have pre-diabetes and are at risk for developing type 2 diabetes, 90% don’t know they have it. It’s a growing epidemic with a devastating physical, emotional and financial toll on our communities. And it’s because of this, there’s an ever increasing focus on diabetes prevention, treatment and education.

At one of our nationwide Wellness Day Clinics last month an individual discovered his blood glucose level was a life-threatening 530. An onsite nurse explained the consequences of the test result and he immediately went to a nearby urgent care clinic to initiate care. It is rewarding to think the work we do at Walmart can help people live healthier and even save lives in some cases.

Perhaps most critical for diabetic patients, however, is access to affordable supplies. That’s why I’m excited about our exclusive line of important, everyday essentials. From meters to test strips and insulin, patients are able to save considerably on the items they need most. Because they can afford to test more regularly, this means our patients can better manage their care, and ultimately, lead healthier lives.

Recently, we expanded our line of ReliOn diabetic supplies to include the $18.98 ReliOn Premier BLU blood glucose monitoring system. It features Bluetooth technology that connects the meter to an app on your iOS/Android smartphone, eliminating the need for paper logbooks. With a couple of taps, you can also share your results with your care provider. $14.98 ReliOn Premier Voice is a bilingual (English and Spanish) blood glucose monitoring system that provides audible testing results and is excellent for the blind and low vision diabetic patient. Both of these tools capture clinical data and offer analytics, providing patients with actionable feedback. Most importantly, you don’t have to sacrifice quality for price. All ReliOn blood glucose monitoring systems meet the same strict FDA accuracy standards as the more expensive brands.

The health and safety of our patients is a critical priority, and I love sharing how our team is helping to make a difference in the communities we serve by actively helping them identify and manage their diabetes. Whether it’s through advanced technology, affordable everyday necessities, healthy food, even fitness gear, Walmart is a one-stop-shop for diabetes management. I’m proud of that.

Be the first to comment on this article


‘The Love in the Air is Thicker Than the Smoke’

When Christel Antone went to sleep on Oct. 10, she was worried about her sick grandchild. It wasn’t the only thing on her mind.

For the last two days, she and her neighbors had been threatened by the fires raging throughout Sonoma County, California. A mass evacuation was underway.

At 1 a.m., Christel – a Walmart store co-manager in Rohnert Park, California – woke up to a crying baby and the unmistakable stench of smoke. Something was on fire. Around her house, everything seemed normal. She looked out the windows of her Windsor, California home: To the west, she saw her local Walmart; to the east, mountains. No fire yet – only smoke.

But the fire was coming.

“At that moment, I felt nothing but fear,” Christel said. “Others in the area were being evacuated. So I started getting ready to leave.”

Within two hours, Christel and her husband, two children and grandchild were packed tight into their cars. At 3 a.m., they were part of a mass evacuation – one of thousands of families headed south. They were on the way to her parents’ home in Rohnert Park, normally a 15-minute drive. It took them three hours to reach safety.

Meanwhile, assistant manager Casey Wolven-Scott stood looking at a sea of cars in the Rohnert Park Walmart parking lot. Hundreds of evacuees had only what was on their backs when the time came to leave: kids without shoes, their parents in pajamas. Every one of them tired, afraid and not sure if they would have a home to come back to.

Casey stepped further outside. The highway, which she could see from the store, was flooded with headlights. “Fire truck after fire truck after fire truck was speeding north, up the highway,” Casey said. “Heading south, it was bumper to bumper traffic.”

She decided she had to help her neighbors. “I was one of two people who could run a register,” Casey said. But she had to open the store so people could get basics and use the restroom. Her shift, which had started at 8 p.m. the night before, didn’t end until lunchtime the next day. She saw to it that her store was there for people at this desperate time of need.

A few miles north of the store, at Elsie Allen High School, Christel spent the next day volunteering for those looking for shelter. “We kept hearing alerts and needs for first responders, so we gathered everything we could from my parents’ house, clothes and food, and took it to the high school,” Christel said.

Despite being driven away from her own home, Christel knew she had to help. “At that point you lose all the selfishness and what you’re going through to help others,” she said.

Step by step, Casey and Christel helped with recovery efforts. Christel and her family were able to return to their home within a week. Associates at stores throughout Sonoma County have continued to serve their communities through the fires, in addition to preparing for Halloween, Thanksgiving, Black Friday and Christmas.

“Since then, we’ve been trying to keep in stock what our customers need — housewares, socks, pillows, sleeping bags – these things keep coming in and coming off the shelf right away,” Casey said.

Christel and Casey were two of hundreds of associates who helped pull off a recent episode of The TODAY Show’s “Getting to the Heart of Christmas” series. In recent years, Walmart has had the opportunity to work with NBC to help deliver Christmas for families in need, particularly like the 10 families affected the Sonoma County wild fires earlier this year.

The event brought hundreds of associates, themselves affected by the fire, together to serve their community.

“Everyone here knows someone affected by fire,” Christel said. “Being able to work for a company that’s making a difference in the community, and being part of it personally, is rewarding.”

Be the first to comment on this article


Knock, Knock … Who’s There? Your Walmart Grocery Delivery

It’s 10 a.m., and it already feels like a long day. You know your schedule is only going to get busier. How will you get dinner on the table if you don’t have time to stop for groceries?

We have a new answer for you: Don’t worry. Keep doing what you’re doing. We can deliver those groceries to your front door.

By the end of the year, this option will be a reality for more than 40% of U.S. households. Online grocery delivery, previously a test project in six metro areas, will soon be a service we’ll offer across 100 metro areas. We’ll be using more than 800 of our stores to fulfill orders. That’s an impressive number, but it’s more about where you deliver to than where you deliver from – millions of customers will now have access to this time-saver.

Here’s how it works:

  1. To order, customers visit or go to the existing Walmart Grocery app to build an online basket and place an order, selecting the most convenient time for the order to be delivered.
  2. That’s when one of our 18,000 personal shoppers gets to work. Based on the delivery time, he or she will begin picking items, scanning them along the way to ensure an accurate and complete order. (By the way, we’ve given these associates special training to pick the best of the best for your order, especially when it comes to fresh meat and produce.)
  3. Finally, our team will request a delivery service to come to the store, pick up customers’ orders, and take them directly to their desired location.

We’re excited about this new offering, which is simply the latest result of our ongoing work to help make shopping easier. Whether it’s ordering one item online and picking it up the same day in our stores, pulling your car into our parking lot to collect a grocery pickup order, or now ordering – and receiving – groceries at your convenience, you’ve now got so many choices to fit your needs. We’re learning from Walmart teams across the globe and building on the best parts of our business to help put some time back on your calendar. Through technology, great stores and our awesome team of associates, we’re working hard to serve you whenever and however you want.

I love being part of a team that’s constantly thinking about how to bring out the best of Walmart. It’s even better that, for a lot of our customers, this news means we’re now bringing it literally to your door.



Put a Pin on It: The Tiny Tokens Embodying Walmart Pride

There’s a certain sense of pride that comes from graduating – whether it’s from high school or college, it’s a familiar experience for many.

You can see that very same pride in Walmart Academy graduates as they walk across a stage and are recognized for their dedication. They’ve not only set aside time to learn the best ways to serve their customers – they’ve taken advantage of an opportunity that can help set them on a clear path.

Ayreann Luedders, a senior director with the Walmart Academy program, gets to see the graduates’ transformation first hand. “When my team gets to the locations to help set up for graduation, at first the associates don’t know what to expect,” Ayreann said. “By the end they realize, ‘oh, this is a big deal,’ and you can see it on their faces. They are just so proud of what they’ve accomplished.”

To celebrate these achievements, each Academy location’s inaugural graduating class designs a pin that’s given to each graduating class thereafter. They commemorate everything from specific events to individual stores and their communities to pieces of Walmart’s past.

Here’s a look at a few of these pins and the stories behind them.

Pontotoc, Mississippi
This Academy graduation’s theme was all about Walmart history, from serving MoonPies (Sam Walton’s favorite volume producing item) to the regional manager dancing in a hula skirt like Sam once did on Wall Street. This pin shows the Walton’s 5 & 10 as a symbol of where we started, and the words “Pathway to the Future” to show where their training will take them.

St. Petersburg, Florida
With this store just steps from the beach, this pin features the Florida shoreline and the Sunshine Skyway Bridge. This group’s graduation ceremony even included a massive sandcastle at the front of their store.

Friendswood, Texas
You might find a rocket scientist at this store – it’s less than 10 miles from NASA’s Johnson Space Center. To show off their unique location, they decided to use a space shuttle orbiting the Earth within the shape of Texas.

Tracy, California
The elements on this pin showcase the history of their community. The triangle shape refers to Tracy’s location inside the three interstates that border the city, and the bear is a nod to their state flag. The train represents their more than century-long history as a major railway hub.

Edmond, Oklahoma
What makes this pin special is that it comes from the 100th Academy Walmart opened. To commemorate that milestone, CEO Doug McMillon came to speak, making it even more special for the graduates.

Dulles, Virginia
Using a simple backdrop of Virginia’s state flower, this pin represents a store that is anything but ordinary. It serves a diverse community, and over 80 native languages are spoken by our associates there.

“It was through the graduation ceremonies that I had this epiphany moment that we’re changing lives in what we’re doing through Walmart Academy,” said Tina Kurtz, a director with the Walmart Academy program. “It gave them an entirely new perspective on their jobs – understanding how doing things a certain way helps. It’s meaningful, life-changing work.”

1 Comment