Opportunity

One Walmart Associate’s Path to the Pentagon

Since 1997, Luke McCollum has lived somewhat of a double life, holding careers at both Walmart and the Navy Reserve.

While a retail role and a government job may seem like an unlikely pairing, he says the blending of both worlds is what has prepared him well for an exciting next step: Navy Vice Admiral, where he’ll serve as the Commander of America’s Navy Reserve Force. This is no small promotion – President Barack Obama had to appoint him to the role.

While this means Luke will be leaving Walmart’s home office in Bentonville, Arkansas, to work solely at the Pentagon, he says Walmart is a big reason why he’s able to take this new step. Why?

“Working here has made me a better Navy Reserve officer, and vice versa,” he said.

As vice president of Walmart’s logistics services, one of Luke’s duties is to oversee new distribution centers coming to life across the U.S. – from picking the location, to seeing it all in action with excited associates. He most recently experienced this with a new fulfillment center in Chino, California, and a new distribution center in Mankato, Minnesota. To Luke, it was exhilarating to see everything unfold, knowing that this would help serve customers better and provide new opportunities for our associates.

While his work and processes at Walmart are different than those at the Navy, he’s found common ground at both organizations in dealing with the large, complex and unpredictable. “In the Navy, we can never get comfortable because it’s always changing,” he said. “It forces us to think differently and strategically. We have to do a lot of that at Walmart, too.”

What Luke enjoys about both of his teams is their desire to learn new things. “I would be sitting in senior meetings in the Navy, and they would ask me how Walmart would solve a problem. The same happened in my Walmart meetings,” he said. “They have the appetite to change and grow. Both have had to evolve over the years. At Walmart, we try to understand how our customers have changed and how we can operate better to serve them. The Navy is no different. They serve a customer, too – the American people and the men and women on active duty.”

Having a really strong support system at home and at work is what has helped Luke hold down two careers. He gives a lot of credit to his family. When most people are heading home for the weekend, Luke has to get on a plane to the Middle East or the Pacific for another full work week. With a 24-hour flight back home and jumping right back into Monday, he doesn’t have much downtime. “You have to know what’s important because you can’t do everything,” he said.

Why do two jobs? For Luke, it’s all about the people. He thrives on seeing people do things they didn’t know they could do. “One of the definitions of leadership is to define reality, provide encouragement on the way and say thank you in between,” he said. “I’ve gotten to do that in both organizations.”

Luke is honored, humbled yet excited to take on this new job.

“I’ll miss my Walmart team, but my experiences here have prepared me well to take this next step,” he said.

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Life

Iconic Brawny Man Steps Aside for Women’s History Month

What does it mean to be strong? To be resilient? As the makers of Brawny paper towels, it’s our job to make sure the iconic Brawny Man – and the product he represents – embodies these traits.

And that’s why, in honor of Women’s History Month, The Brawny Man is temporarily stepping aside this March to showcase strong women and their impact on history (yesterday and today).

This might not seem like a big deal, but it’s a real change for a brand whose toughness has been represented by a plaid-clad guy for more than 40 years. So we are excited to bring this limited edition packaging design to Walmart customers. Who says a woman can’t take the place of the Brawny Man? Not us.

While simple, the idea that being strong isn’t limited to men was a new way for us to think about Brawny. And in that thinking, we found a connection with consumers that goes way beyond paper towels. As a result, the #StrengthHasNoGender initiative was born last year as an extension of the “Stay Giant” campaign for our paper towels.

This year, we found more inspirational stories to share. From the first African-American female combat pilot to a college student who developed an app that detects breast cancer, strong women are making a difference and breaking barriers in so many different fields. You can view these films on our website, and I encourage you to do so. These achievements inspire us all to reach higher and push further – no matter what barriers we may face. They’re truly inspiring stories, and they get to the core of what our brand is about.

But why these stories? Because we know that women are currently underrepresented in the fields of science, technology, engineering and math (STEM). Empowering women and girls in STEM seemed like a great way to inspire young women with our campaign. That’s why we partnered with Girls Inc., to encourage girls to participate in hands-on activities, explore, ask questions and solve problems. And because someday we want these same girls to consider a STEM job with a manufacturing company like ours, making Brawny stronger.

#StrengthHasNoGender is part of the evolution in the way we talk about our brand: that strength goes way beyond paper towels. Overall, we hope the campaign and packaging change promotes a conversation about what it means to be strong and resilient. We hope women and girls everywhere are inspired to pursue their dreams no matter what obstacles they face. And finally, we hope that one day, the notion that Strength Has No Gender will be universal – understood and accepted by everyone.

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Opportunity

Introducing the All-New WalmartCareers.com

With more than 4,600 locations in the U.S. – and online shopping, too – odds are most of us have connected with Walmart at some point in the last year.

But helping our customers check off grocery lists and wish lists wouldn’t be possible without one important thing: our people.

Delivering on this expectation every day requires a lot of support not just on the front lines at our stores, but also behind the scenes at our fulfillment and distribution centers and corporate offices. Walmart is a place where anyone can build a career, and it’s my role to ensure job seekers know about the opportunities that exist.

One way we’re doing that is through the recently refreshed WalmartCareers.com. But what else is there to know about working for Walmart? Here’s a short list.

1. Expect the unexpected.
Careers at Walmart are as individual as the people who work here. We employ a wide range of roles from store managers and software engineers to pharmacists and pilots.

Our CEO Doug McMillon is well known for working his way up from unloading boxes in a warehouse to where he is today, and he’s just one of many associates who found their dream job among the many opportunities here at Walmart.

2. Counting on success.
Employing more than 2 million associates worldwide – 1.5 million in the U.S. alone – is a huge responsibility. However, the size of our workforce is just one number worth knowing. Here are several other stats that make us proud:

  • More than 75% of our store management teams started as hourly associates.
  • We promoted 200,000 U.S. associates last year to jobs with more responsibility and higher pay, and more than 9,000 hourly associates were promoted to salaried managers.
  • More than 225,000 associates will graduate from our Academies training program by the end of 2017 – emerging prepared to better serve customers, lead teams and take the next step in their careers.

3. Digital first.
With more than 1.6 million visitors each month, WalmartCareers.com is a first impression for many candidates – and we want it to be a great one. The site was recently redesigned to:

  • Invite visitors to experience our culture.

From day-in-the-life videos to real images of our offices and associates, the site opens our doors and invites visitors to experience Walmart like never before.

  • Make it easy for applicants to find their perfect fit.

With so many opportunities available, finding the perfect role can be challenging. We used this as inspiration for the newly designed site navigation, department pages and job search.

  • Showcase our commitment to innovative digital experiences.

We love the unexpected (and the delightful!), and the refreshed careers site is one way we are showcasing our efforts to create great, immersive experiences for our candidates.

4. The future’s so bright.
Through our physical locations and digital capabilities, we’re committed to creating an easy and time-saving shopping experience for our customers. But whether it’s online grocery pickup or changing our in-store setup, we can’t make that happen without bright people to drive innovation and bring ideas to life.

Technology will continue to change the world around us, and associates at all levels are helping us change with it. As I’ve heard our CEO say, “Bring it on.”

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Opportunity

Why I’m Confident About Being a Catalyst for Change

I am a woman of Walmart. There are more than a million of us across the globe. We're a part of everything this company does.

From producing and stocking your Great Value morning coffee to designing the systems that allow you to order from your couch while finishing a cup with a loved one, we are there.

Celebrating International Women's Day yesterday was the perfect time to reflect on the opportunities I've had here. The list is long and it grows every day. In my six years with this company, my coolest opportunities have been working with our stores and clubs. Because my job is based at Walmart’s home office, having the opportunity to work side-by-side with our people on the front line (more than a million in the U.S. alone!) is enlightening and empowering. And it has certainly helped build my confidence as a female leader. I've met many women of Walmart in various roles from Bentonville, Arkansas, to Shenzhen, China. One thing they've all had in common is confidence. Confidence to represent the No. 1 company in the Fortune 500, confidence to make a difference in people’s lives, confidence to think differently and confidence to challenge the status quo.

We still have diversity and inclusion work ahead of us to ensure every woman at Walmart feels the same way. This week we took another step in that journey, by announcing our commitment to continuing to accelerate diversity, inclusion and gender equality as our CEO Doug McMillon joined Catalyst CEO Champions for Change. This is an important transformational opportunity for Walmart and the more than 40 other companies on board, as not only are they making bold organizational and personal commitments to continue to accelerate inclusion, but they also will transparently report their companies’ collective progress.

So yesterday I added another cool opportunity as a woman of Walmart to my list: The opportunity to help transform our company by making a personal commitment to diversity and inclusion. And I'm feeling pretty confident about the journey ahead.

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Heritage

How Helen Walton Helped Shape Walmart

Helen Walton was much more than Walmart’s first lady — our founder Sam Walton considered her one of his best business advisers.

In an audio interview kept in the Walmart Heritage Archives in Bentonville, Arkansas, Helen’s support of associates is clear.

Helen passed away in 2007, but her legacy lives on. We pulled just a few of her quotes that show how much she cared about associates and doing good for others — and how she helped Walmart become the company we are today.

Profit Sharing
“[Sam and I] were both real excited when the decision was made to go with some type of profit sharing so that the hourly people and the people on salary, that all people would share in the profit of Walmart. … So that’s been probably one of the greatest things, I think, that came along for Walmart. I think it’s meant as much to us as anything else. It gives everybody a sense that they are part of the company, and that’s important.”

Teamwork
“If you don’t have those associates in the stores ... the person at the top can’t do anything. They have to work together.”

A Passion for Community
Helen was driven to improve the lives of those less fortunate than she, whether they attended local schools or lived in faraway communities. “We knew we had to do something,” is the way she often prefaced her comments about an important cause.

She embodied her favorite saying, which she shared whenever she got a chance. “Up here in front of me where I have never failed to see it every day because I always sit down at my desk, is a sign that has meant very much to me and it says: ‘It is not what you gather in life, it’s what you scatter in life that tells the kind of life you have lived.’”

Read more about Helen and the Walton family at WalmartMuseum.com.

Editor’s Note: A version of this story originally appeared in Walmart World, the magazine for Walmart associates.

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