Sustainability

Notes from the Milestone Meeting

When Walmart began our sustainability journey, I never thought it would lead us to trucks like this.

We’re just beginning formal testing, but this Walmart Advanced Vehicle Experience concept truck will be 20 percent more aerodynamic than our current trucks and have a micro-turbine hybrid powertrain that can run on diesel, natural gas, biodiesel and probably other fuels still to be developed. It may never make it to the road, but it will allow us to test new technologies and new approaches. I share it because it gives you a sense of how sustainability is helping us see things in new ways.

This was just one of the innovations we discussed at our Sustainability Milestone Meeting on Monday. We also talked about new ideas around less photogenic topics like air filters, buttons, and even landfills. By seeing through the lens of sustainability, we are accelerating the pace of innovation across our business.

We also heard from several leaders in our company about the progress we’re making against our goals to be supplied by 100 percent renewable energy, to create zero waste, and to sell products that sustain people and the environment.

A few thoughts after my first Milestone Meeting as CEO:

Leaning in on Products
We’re going to continue the good work around energy and waste while really leaning in on products. As we grow to a planet of 9 billion people who all want to live like we do, Walmart needs to provide access to food, clothing, and household goods that are sustainable for the planet at prices people can afford. It’s a huge challenge, but it’s right in line with our mission of saving people money so they can live better.

Thinking Holistically
We need more whole systems thinking. One of the great things about sustainability is that it helps you step back and see the big picture. Our responsibility to the planet is about more than the time a product is in our store. It’s about how it was grown or manufactured, how it was transported, and whether it can be reused or recycled. I especially want to thank the suppliers, NGOs, other retailers, and community members who attended on Monday because this type of effort takes all of us working together.

Caring about People
Sustainability is ultimately about people. Peter Seligmann from Conservation International joined us to share what his group is working on. They have a bold new campaign that will shake people up by pointing out that people need nature more than nature needs us. And they’re right. As a father, one of my “a-ha” moments around sustainability occurred when talking to my sons at the dinner table years ago when they were just boys. I asked them if Walmart should lead on sustainability, and they replied: “Duh, dad.” They’re going to need this planet long after I will.

Sharing the Excitement
Finally, I was reminded that this is important work but it can still be fun. I love innovating for our customers. I love seeing our organization get passionate about big issues. I love the difference Walmart can make. We had so many people from across the business stand up and share the projects they’re working on, and their enthusiasm is contagious.

It’s an exciting time to be at Walmart. We certainly don’t have all the answers, but we’re working hard every day to get better.

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Heritage

6 Ways to See the World’s Largest Retailer in the World’s Largest Museum

The beginning of July is always a great time to reflect back on Walmart history. After all, it was July 2, 1962, when Sam Walton opened his very first Walmart discount store in Rogers, Arkansas.

This year, the Smithsonian has a special birthday present for Walmart: Inclusion in the American Enterprise exhibit at the National Museum of American History in Washington, D.C. Open July 1, the exhibition “chronicles the tumultuous interaction of capitalism and democracy that resulted in the continual remaking of American business – and American life.”    

The exhibition is an 8,000-square-foot space “focused on the role of business and innovation from the mid-1700s to the present.”  So if you’re heading to our nation’s capital this summer, take a look at where our country’s curators see Walmart’s place in American history.

Photo of the entrance to the Smithsonian Exhibition featuring Sam Walton and Walmart

Before you visit, here are a few things to know:

1.     Sam’s Walton’s Cap
This iconic piece of headgear is now on display in the Smithsonian. According to Peter Liebhold, Chair and Curator, Division of Work and Industry, if an artifact is in the Smithsonian archives, it’s officially in America’s collective memory. Of the more than 3 million artifacts in the archives, only about 1% are ever on display at one time. Sam’s cap is part of that 1%.

One other identical cap that’s been confirmed to have been worn by Sam in his final days is located in his office, on display at The Walmart Museum. Rob Walton donned it at Walmart’s shareholders meeting last month.

2.     Photo of Sam
The photo of Sam Walton that accompanies the display of Sam’s trucker ball cap is one that had been selected by associates in a Walmart World poll to be their favorite. While in the photo he’s not wearing the hat that’s on display, it was selected because of the disarming warmth the photo exudes.

Photo of Sam Walton on display at Smithsonian Exhibit

3.     Rosalind Brewer, “Game Changer”
Also part of the American Enterprise exhibit is a video of Sam’s Club CEO Rosalind Brewer. In this particular display, visitors select from a gallery of business leaders that the Smithsonian’s curators deem “Game Changers.” For good reason, Roz Brewer is included in the gallery, having been recognized repeatedly as one of the world’s most influential businesspersons.

Ros Brewer image featured at Smithsonian exhibit

4.     Valeda Snyder
Walmart’s very first 50-year associate is featured in a timeline along with other retail and industry employees out there on the front lines. Sadly, Valeda passed away in 2012 in her hometown of Lebanon, Missouri, before her inclusion in the Smithsonian.

Former CEO Mike Duke on stage with 50-year associate Valeda Snyder

5.     Save money. Live better.
In its section on marketing and advertising, the American Enterprise exhibit includes the best-known and most important taglines and slogans in the history of the industry. Of all of them, SMLB stands out because of its simplicity and its origin: Sam Walton.

"Save Money. Live Better" slogan on display at the Smithsonian

6.     Walmart Organic Produce
In the “Green Business” section of the exhibit, a colorful and vibrant photo of organic produce is on display as part of the story of the greening of American grocery.

Photo of Walmart Organic Produce at Smithsonian Exhibit

Can’t make it this summer? No worries. American Enterprise is a permanent exhibition set to be open to the public for at least the next 20 years.     

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Sustainability

Helping Customers Know More About How Food is Raised

At Walmart, we view food sustainability as a commitment to help the world feed a quickly-growing population through the four-pillar approach of making food more affordable, more accessible, healthier, and more safe and transparent.

The “safe and transparent” component involves promoting human rights and animal welfare among suppliers and across food chains. It means putting customers in charge of their food choices, and ensuring they have clear, accurate information about food ingredients and production methods.

Our customers have told us that they want to know more about where their food comes from, and how it was sourced. Today, we are announcing updated positions regarding animal welfare and the responsible use of antibiotics in farm animals. You can view them here.

We view these positions as a positive step forward for our company, and for the food industry overall. Yet it is ultimately our suppliers who are leading on safety and transparency. As a retailer that sells products but does not produce them, we can use our strengths to influence change across our supply chain. The most impactful change, however, happens through partnerships.

Sustainability is an ongoing journey for our company, and full food transparency will not happen overnight. It will come through long-term innovation, hard work, and partnership.

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U.S. Manufacturing

With This Ring, We Grew Our Business

Just one year ago, having all hands on deck for us meant 12 employees. But between then and now, something exciting gave our jewelry manufacturing work a boost.

Today, we often find ourselves bringing on 10 to 15 additional temporary employees just to keep pace with demand. We’re working through details to build a new, larger facility near Salt Lake City, because we're bursting at the seams working to fill orders. By the end of this year alone, we’ll be hiring up to 35 new full-time employees.

A close up image of a hand wearing the Luxurien camo ring

Luxurien has long been recognized as one of the premier suppliers of contemporary metal wedding bands in the U.S. But a few years back, we recognized a growing demand for something unique: high-quality jewelry with camouflage inlays, so we committed to filling that gap. We signed license agreements with Mossy Oak & Realtree, two of the most popular camouflage brands in the world, and began to make and distribute camouflage rings.

While that set the stage for bigger and better things, the real game-changing moment was set in motion when Walmart began promoting its 2014 Open Call for products that support American jobs. Luxurien was one of very few jewelry manufacturers based right here in the U.S. – and we knew we had something to offer. So we submitted our application to see if they’d meet with us, and it's been nothing short of a snowball effect ever since.

We found ourselves face-to-face with Walmart buyers, pitching our contemporary metal bands, camouflage rings and exotic wood jewelry. Within weeks, we were on our way to San Bruno, Calif., where Walmart.com committed to selling about 150 of our products online. The response from customers has been so positive that our online deal with Walmart recently expanded to include the sale of our rings in more than 600 of its U.S. stores.

A woman smiles big behind a table filled with shipping papers for Luxurien wedding bands

It’s a pretty big undertaking – particularly for a small business like ours. But the way Walmart committed to walking side-by-side with us from day one has been just as valuable as the orders it has placed. The buyers have been there to make suggestions and inject ideas. We’ve added efficiencies that simply weren’t there before, our margins have gone up considerably, and we’ve been able to raise wages for our employees. All this has, without a doubt, contributed to making us a stronger company for the long term.

This was undoubtedly what Walmart had in mind when, in January 2013, it pledged to purchase an additional $250 billion in products that support American jobs over 10 years. And Luxurien is proud to be part of this growing success story. 

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Community

Helping Women Find Their Strong Suits Through Dress for Success

On New Year’s Eve 2014, Samantha pulled into a hotel in Northwest Arkansas, leaving an abusive relationship and destructive lifestyle behind in Texas.

Alone in a new state, with just her daughter, Samantha had no real plan in place, but she did have a goal: building a better life for herself. Two weeks after arriving and still seeking a job, Samantha heard about Dress for Success, a global nonprofit organization that provides professional attire, a network of support and the career development tools to help disadvantaged women thrive in work and in life.

In 2012, knowing that the local poverty rate was nearly 19% and the unemployment rate was 5.7%, several Walmart home office associates strongly believed that Northwest Arkansas was an important location for the organization's first affiliate in the state. Now nearly three years old, the mission for Dress for Success Northwest Arkansas remains the same: to help women like Samantha find financial independence as they work their way out of negative situations.

Dress For Success Volunteer Helping Client

Marie Paterson, a Walmart human resources associate who is a key leader with Dress for Success Northwest Arkansas, told me, “Volunteering with a local affiliate is especially meaningful because we’re making a difference right here. Our clients are becoming confident and equipped to raise not only their standard of living but also their families’, and they are becoming role models for their children, their friends and communities.”

When Samantha left Texas, friends and family weren’t the only things she left behind. She left behind the clothes and possessions that would present her as professional and hirable in interviews that another local agency had helped her find. Beyond that, she had no idea what to expect from Dress for Success.

Woman Standing at Desk Looking Through Papers

“The actual experience at Dress for Success was so much more powerful than I could have expected,” Samantha said. “Not only did they provide me with one-on-one attention for my suiting, but they did a mock interview and gave me feedback on areas to improve.” Later, Samantha said, she felt prepared and confident enough to ace her interview for her dream job: becoming a key member of the team at a local car dealership.

Now in a much healthier situation, Samantha is looking to the future and wants to be a “giant success” in the auto industry. She is actively looking for ways to reach out to women in situations similar to the one she left in Texas to show them that anything is possible. 

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