Health & Wellness

Making Organic Foods a Reality For All

We spend a lot of time talking to our customers. They tell us that one of the challenges they face is feeding their families on a budget. And when it comes to purchasing organic options, cost is often one of the biggest barriers. At the same time, there’s a shift happening at the dinner table. Interest in food that is organic is growing.

At Walmart, our perspective on this consumer demand is simple: we don’t think that people who want to eat organic should have to pay more for their food. That’s why we’re proud to announce the launch of Wild Oats, a line of organic foods to be sold at Walmart stores, without the price premium typically associated with these products.

Beginning this month, we’re rolling out approximately 100 different items – foods like organic pasta sauce, spices, chicken broth, canned beans, salsa and other grocery products.  With the introduction of Wild Oats, we estimate customers who purchase organic items at Walmart can save nearly 25% or more on their grocery bill when compared to other organic products on our shelves.*

While you may not think of Walmart as a destination for organic groceries, we are.  We offer more than 1,600 organic grocery items including produce, dairy products like milk and yogurt, and national branded packaged goods. Organic food is also becoming more popular among our customers. Internal research found that 91% of our shoppers would purchase affordable organic products in our stores.

This is why we're using our scale to deliver quality, organic groceries to our customers for less. When we do this, it’s a win, win, win -- for our customers, our suppliers and our company. Our customers can trust that they will save money at Walmart, our suppliers can count on us for the demand and we are able to offer innovative new products. 

This isn’t about telling our customers what to eat, nor is it an endorsement of certain foods. It’s about leveraging our scale to provide access to the choices that currently elude too many families in our country. It’s just one more way we’re helping our customers save money so they can live better. 

Editor’s Note:  Savings claim is based on item price comparisons (per ounce) of 26 nationally branded organic products available at Walmart stores. Research was conducted in April 2014. 

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Opportunity

From Leading Soldiers to Leading Walmart Associates

Following in my father’s footsteps, I joined the Marines before I finished high school.

After returning home from two tours of duty in Somalia and Iraq, I found that similar to many veterans, I struggled with the transition to civilian life. Initially I thought I had only two options: police officer or fireman. I decided on becoming a patrolman, but there were a limited number of openings, and the salary would have made it difficult to support my family.

After much research, I decided to work in retail. I took my first position with Walmart not only because of the secure salary but also because Walmart seemed to be a company that offered equal opportunity to every kind of person. Just like the military, I would be able to prove my abilities and possibly be rewarded for high performance.

Several months after separating from the Marines, when I felt the desire to rejoin the military, Walmart encouraged me to return. I joined the Army National Guard and was eventually called back to Iraq to serve in Operation Iraqi Freedom. I was a lead sniper, in charge of training more than 200 Iraqi policemen and 15 Americans. I was responsible for teaching them everything from leadership to gathering intelligence in a combat environment.

My part in the deployment ended after mortar rounds landed preceding a serious firefight in which I suffered several injuries after mobilizing my men to safely return to camp. I was awarded the Bronze Star with valor for my leadership; however, my recovery took months of surgeries. Today, I’m legally blind in my left eye, and still have some memory issues from a traumatic brain injury. But through all those difficult times, my managers at Walmart were really supportive. They helped me work around my limitations and even flew me to Kansas City to receive the Sam Walton Hero Award in front of 5,000 people.

After my recovery, I learned how to translate my military background to the business world even further. It may sound very different, going from staff sergeant to running a grocery department, but leadership skills remain constant. It’s all about establishing routines, simplifying things for associates, leading them and understanding them. Because of that, I’ve been able to grow my career.

I was recently promoted to Fresh Operations Manager and lead more than 1,000 associates. I work in the field, teaching and training fresh operations in our stores and have remained committed to our troops by supporting Walmart’s initiative to hire veterans. I work with HR to help them understand the different military ranks and how that translates to jobs. In the last five years, Walmart has hired more than 100,000 veterans and we’re a stronger company because of it.

I like to stay involved in supporting veterans in any way I can. I co-founded Helping Hands for Freedom, a nonprofit that supports the families of wounded and fallen soldiers. Most soldiers and their families lack the kind of support I was fortunate to receive from Walmart, so we do everything we can.

It’s great knowing I work for a company that supports my involvement with veterans. My plan is to continue to grow within the company and move up to senior leadership on the grocery side of the business. I want to continue to move forward with my development and growth so I can continue to lead and develop associates across our company.

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Health & Wellness

Walmart Associate Conquers North Pole Marathon

Some people will go a long way to support charity. For Dorn Wenninger, vice president of global food sourcing for Walmart U.S., not even the North Pole is too far.

Dorn was one of 56 runners from 21 countries who participated in the 14th annual North Pole Marathon on April 9. Dubbed the “World’s Coolest Marathon,” the 26.2-mile race not only challenges endurance athletes with its snow-covered, icy terrain and bone-chilling weather, it also supports a variety of worthy causes with hundreds of thousands of dollars raised each year.

Crossing the finish line after five hours and 17 minutes, Dorn captured first place and secured his spot in an exclusive group of 428 people worldwide who have completed the marathon since 2002.

This year’s competitors ran to raise money for a variety of causes worldwide. Dorn, who has been with Walmart almost six years, serves on the boards of two nonprofit organizations: Cobblestone Farm in Northwest Arkansas and Amigos de las Americas. He will continue to raise money for Cobblestone Farm, which produces organic produce that is then donated to local food banks.

“I’m passionate about healthy eating, farming and produce,” he said.

His passion also extends to running. In January, he participated in a marathon in Trinidad and Tobago, where the temperature was 130 degrees warmer than the lowest temperature he experienced while at the North Pole.

Knowing that running on snow and ice would be different, he trained for the North Pole event on dirt and gravel trails. But the terrain wasn’t his only concern. With temperatures between -25 and -43 degrees Fahrenheit, his respiration froze and built up on his face mask. He used three different masks throughout the five-hour run and ended up with early signs of frost bite on his nose.

His North Pole adventure was supposed to last one and half days, but a crack in the runway prevented Dorn from flying out for three days. Despite the delay, he said the trip was an amazing experience.

Running is a great way to deal with stress, he said – even on 6 feet of ice floating on 14,000 feet of Arctic Ocean. It also can have a positive impact on other areas of life, from personal to business.

“Achieving the seemingly impossible helps demonstrate that almost anything is possible, even when others don’t believe it is,” he said. “Determination, focus and persistence go a long way in achieving goals.”

Dorn never imagined he’d win the North Pole race, but with that victory in hand, he now has his eye on a few other challenges just as difficult – or more so.

“It's incredible what people are capable of when they put their mind to it,” he said. “The thought of running a marathon at the North Pole sounds so extreme that it's virtually unbelievable. I welcomed the challenge of proving, to myself, that it is possible.”

Photos courtesy of North Pole Marathon.

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Innovation

Checking Your Grocery List, and Getting it Right

People want to save money and time, so it's no wonder online grocery shopping sounds so appealing. Open your browser, click the grocery items you need, and let someone else do the shopping for you – right down to loading them in your trunk, right?

That’s exactly why Walmart will be expanding its online grocery service to nine more new markets this month, such as Columbus, Ohio; Omaha, Nebraska; and Raleigh, North Carolina. But our customers want more than just the ability to click and shop from the comfort of their own homes or workplaces. They want to know the perfect tomato – or better yet, banana or avocado (because those can be especially tricky) – finds its way into their grocery bag every time.

Before we began expanding the service to more markets, we worked tirelessly for quite some time to pilot and modify our online grocery service – and that’s because we’re committed to getting it right every time. The key to how we build a trusting bond with customers rests with our managers and, most importantly, our personal shoppers. We select only the best of the best for this critical role, and each associate undergoes rigorous training.

Selecting great produce and meat is essential. Personal shoppers not only learn the art of selecting these items by look, but also by touch and smell. For example, when a customer selects strawberries, our personal shoppers peek through each side of the carton. Similarly, finding the perfect pineapple or cantaloupe requires extra time – and we make the time. When our personal shoppers are gathering frozen and refrigerated items, they work quickly to select those items and return them to a designated, temperature-controlled holding area to ensure quality is not compromised.

But all the training in the world can’t account for everything. That’s where personal relationships matter.

Our promise to customers is that we’re not just here to gather their groceries. We learn their names.  Over time, we’ll get to know whether they prefer softer or firmer avocados, because we understand that texture makes a difference if you’re adding a slice to a salad or mashing it for guacamole. And as we get to know our customers more, we can begin to know which customers are fans of yellow bananas, and which opt for slightly green for a longer shelf life.

We’re in the business of saving our customers money so they can live better. In our eyes, taking grocery shopping off a customer’s growing to-do list, while ensuring quality and convenience every time – that’s definitely living better.

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Innovation

Open, Scan, Done: The Case for Walmart Pay

Thumbing through multiple gift cards at the register. Scrambling to find the one receipt you need to return an item. Trying to remember whether you need a refill for your prescription or not. We’ve all been there.

But why? We live in a digital world. We receive alerts about news breaking around the world in real time, rather than waiting for the Sunday morning newspaper. We can control temperature in our homes, lock doors and set alarms from our smartphones. So it’s time for the retail industry to step up – to allow customers to shop in new ways.

With the development of Walmart Pay – a new feature built into the Walmart mobile app that allows customers to use a smartphone to pay for in-store purchases – we weren’t focusing on payment for payment’s sake. We set out to marry our physical and digital assets to create a more seamless shopping experience for customers. We designed Walmart Pay to work with almost any smartphone and accept almost any payment type, even allowing for the integration of other mobile wallets in the future. And beginning this summer, it will work at every one of our stores across the U.S.

So, if you take a moment to activate the new Walmart Pay feature on your Walmart App, your next checkout really will be as simple as one, two, three.

If you discover the shirt you bought a few weeks ago doesn't fit, there’s no more keeping up with a paper receipt. It’s now stored electronically and at your fingertips because you’ve used Walmart Pay. Have a handful of Walmart gift cards you’ve been meaning to redeem, but hate the thought of handing them over one by one? Load your gift cards into Walmart Pay, and your balance will be ready with a single scan the next time you check out.

The best part is that none of your payment card information is stored on your phone or at the point of sale. Everything with Walmart Pay is stored in a secure, cloud-based environment. No payment credential is ever transmitted at the physical register, so you can rest easy knowing those details are safe and protected.

More than 20 million customers actively use the Walmart app each month, checking in to pick up an online order at a Walmart store, refilling pharmacy prescriptions, finding an item’s location within a store, and tapping into our popular Savings Catcher feature. When we set out to develop Walmart Pay, we’d asked ourselves how we could make shopping even faster, easier, more convenient and secure for our customers.

We’ll continue to find new ways of merging our physical and digital assets to produce a better, more convenient shopping experience. That’s what our customers demand and it’s what they deserve.

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