Opportunity

Letter to the Editor: The New York Times "The Corporate Daddy"

On Friday, we published a response to the opinion editorial, “The Corporate Daddy,” by The New York Times columnist Timothy Egan. We also submitted a letter to the editor written by Chesterfield, Virginia, store co-manager William Billups. The New York Times has declined to publish it, so I wanted to share it with you here.

TO THE EDITOR:

RE: “The Corporate Daddy” (op-ed June 20): 

I completely disagree with many of the author’s arguments, and Walmart addresses the factual errors on our website. I want to focus on this statement - 'working at Walmart may not make you poor, but it certainly keeps you poor…'

I can tell you firsthand that this is not true.  I started seven years ago as a part-time sales associate and became the first in my family to go to college, thanks to a Walmart scholarship. I’m now getting ready to lead my own multi-million dollar store.  The reality is that Walmart offers opportunity – a ladder up in life.  And it’s not just me.  Here are some facts: Walmart has 15,000-50,000 job openings on any given day and no special background is required. We promote 170,000 people each year and 40% of those promotions go to people in their first year with the company.  75% of our store management teams started as hourly associates, and it may surprise you to learn they earn $50,000 - $250,000 a year. You can think of it like this: it’s easy to get in, it’s easy to move up, and then the sky’s the limit.  If we had space, I could introduce you to hundreds of thousands of hard-working Americans who are building better lives for their families every day at Walmart.

The author is right that the economy is stalled and that the system is not working for many people, but we're proud to be a place where you can go as far as your hard work and talents will take you.  That’s often called the American dream. I know because I’ve lived it.

William Billups
Co-Manager, Chesterfield, Virginia

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Community

Among the Essentials, a Delivery of Hope

When Hurricane Katrina made landfall in August 2005, David Simmons’ first thought wasn’t the minor damage to his home in Mississippi. It was calling the Walmart dispatch station to see how he could help through his job as a truck driver.

He was sure there was plenty of emergency freight that had to be delivered, but that wasn’t a request he was met with on the other end of the line. The operator instead asked how his family fared in the storm, and told him to stay home and take care of his property as there were drivers coming from all over to assist with the recovery.

Later, he did get a chance to help – hauling donated merchandise for the Salvation Army – and says that it remains to this day one of the most fulfilling moments of his driving career.

“From food, clothing and water to even roofing materials, it was all needed and appreciated by the residents of the Gulf Coast,” David said.

Rickey Oliver, too, remembers Katrina as a moment he was proud to work for Walmart. One of the drivers who participated in a convoy of trucks that waited to enter one of the most heavily damaged areas of New Orleans, Rickey thought for a moment that the abandoned-looking area around him was actually empty. 

A man proudly holds a 2005 image of Walmart trucks waiting to enter affected areas of the Gulf Coast after Hurricane Katrina

“To my amazement, like in the movie Field of Dreams they came, walking in from every street, every corner, out of buildings I thought for sure no one would be in. All hungry and thirsty and desperate for help, and we … were the help,” Rickey said. “I don’t think a person can truly express the feeling or the honor one receives in doing this kind of thing.”

Gary Mars, another Walmart driver who was part of that same convoy, feels the same way. Carrying water, generators, and food – plus ice, important during hot August weather in Louisiana – was a critical role to fill.

“I remember the sense of pride I felt as we convoyed into New Orleans and surrounding cities, as nearly every vehicle we met was waving at us as we passed, and several had makeshift signs saying, ‘Thank you, Walmart,’” Gary said. “I was relatively new to Walmart, but I knew at that point that this was a place to permanently call home. It’s amazing to me just how quick lives can change, just in a moment. It’s very humbling.” 

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Opportunity

Meet Bruce, the Big Cheese in Boise

Mention Idaho and most people think of potatoes, but the state also produces a massive amount of milk. In fact, it’s No. 4 in the U.S. for milk production and No. 3 for cheese. No wonder Bruce Payne takes so much pride in his job as dairy manager at the Walmart supercenter on Overland Road in Boise.

Bruce started working in the dairy department 10 years ago. He moved to grocery for a while, but when the store needed a new dairy manager, he stepped up. That was eight years ago, and he’s loved it ever since. All of the milk his store sells is local, and Bruce makes sure his displays feature locally made cheese. His pride shows not only in the products, but also in the way Bruce’s team works together to make their section of the store the best it can be.

“This job is what you make of it. My manager started as a cart pusher, and all of our assistant managers started on the ground floor. If you stay focused … and look around to see what you can do to grow, you can make something of it,” Bruce said. “We’re here 40 hours a week, so I figure we may as well enjoy what we’re doing and make a positive impact. We’re a family – a team.”

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Community

One Nurse, 16 Infants, and a Storm’s Ultimate Test

Medea Gabriel is not a hero, she insists.

During Hurricane Katrina, there were many others she believes are equally deserving of that title. Her fellow medical staff at New Orleans Memorial Medical Center who worked while separated from their families. Her best friend, Monique, who took Medea’s ailing mother to evacuate on her own. Also, the strangers she remembers driving their personal boats to pick up patients and staff from the hospital and navigate them to dry land.

But as a nurse in the neonatal intensive care unit, Medea helped wrap up 16 babies and move them to shelter through a hole in the wall that led to a truck bed. The truck bed was to take them to a helicopter and then, safety, but once Medea passed each infant through the wall, she had no idea if outside realities would let that happen.

Today, she knows that nearly all of those babies somehow survived on the way to their destination, Baton Rouge Women’s Hospital. While one of them did pass away, she doesn’t know how or when, because that hospital has since closed. She recently got a Facebook message from one of the mothers who wanted to thank her for what she did that day.

“It was surreal to know how much I impacted her life and that she remembered me,” Medea said. “Just knowing that these kids are now 10 years old lets me go on.”

Photo shows the inside of a neonatal intensive care unit

When Medea transported those infants that day, she says she was simply doing her job. Once the job was complete, she turned her full attention toward her mother, whom she sent with her best friend to get on a boat to safety. She had to pack up her mother’s medicine, waterproof her medical records and dosage instructions and staple them to the inside of her mother’s clothes so they didn’t get lost. She then sent her two loved ones off to stay with a college roommate whom she believed in her heart would take them in, but she didn’t know for sure. It was the second big moment that day where she had to simply act.

Thankfully, two days later – after Medea herself had to leave the hospital not knowing her next resting place – she found out that her mother was, in fact, alive.

While many things have changed for Medea since then, like a new job and also a new husband, she has returned home to New Orleans and works with pediatric patients once again, this time doing HIV research.

“I’m in a totally different place than I was before Katrina,” she said. “I’ve found peace and joy in this recovery.”

Editor’s Note: You can hear more of Medea’s story in a four-part podcast created by Good360, a disaster relief organization that works to improve the way communities can connect with much-needed supplies.    

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Community

With Grit and Heart, Two Mississippi Stores Return

Pass Christian, Mississippi, is a small town of only a few thousand people, but it has always been a huge part of Kim Claycomb’s life. It’s where she grew up and went to high school, and later built a career at the local Walmart.

In the last few days of August 2005, Kim’s community was forever changed as Hurricane Katrina hit the Gulf Coast. Kim’s home was damaged, not destroyed, but her workplace – the supercenter she and her colleagues affectionately named “The Store by the Shore,” was ruined beyond repair.

After the storm hit, many Walmart associates went to work at other stores. Several in the Pass Christian area headed to another nearby small community, Waveland, to serve local residents in a makeshift store they created inside a tent in the parking lot.

Today, Kim works at a Neighborhood Market in Gulfport, but as her store in Pass Christian was being reconstructed, she drove by every day and took photos of its progress. When the building was complete, she recalled the mayor talking excitedly about the grand opening on the local news.

“I never thought a Walmart would have that big of an impact, but it did,” Kim said. “Seeing customers who remembered us from before … those people are like family to me. Coming back was a big deal.”

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