Sustainability

Helping Walmart Meet Sustainability Goals with Fuel Cell Technology

Sustainability is important to growing industry in the world we live in today. Leading corporations are always on the lookout for new ways to make operations cleaner and more environmentally friendly. Plug Power, the premier systems integrator for hydrogen fuel cell systems, provides companies with an economically viable solution to help them meet their sustainability goals.

Walmart specifically has made clear that they maintain three sustainability goals:

  1. To be supplied 100% by renewable energy
  2. To create zero waste
  3.  To sell products that sustain people and the environment

Through a partnership with Plug Power, companies like Walmart can get closer to meeting their objectives.

Since 2012, we have been working together with Walmart to bring a zero-emission power source distribution warehouses in North America. This depends on material handling lift trucks for moving pallets full of perishable foods and consumer products down from warehouse storage shelves and into delivery truck trailers.

Traditionally, lead-acid batteries have powered these warehouse lift trucks. But any grid-dependent power can be polluting, hazardous and wasteful. A fuel cell on the other hand, runs on clean hydrogen fuel. Plug Power’s GenDrive fuel cells are designed as a drop-in replacement for the batteries – you just pull the battery out of the forklift and drop in a GenDrive unit.

Not only do fuel cells produce only heat and water as a by-product, but they also eliminate the need for Walmart to use up valuable space on its warehouse floor for battery storage and charging. GenDrive fuel cells are easily refueled by the truck operator in as little as 60 seconds, significantly decreasing the amount of time lift trucks are not operational during the day.
 
To date, Walmart has more than 500 GenDrive fuel cell units in operation at several warehouses, including its Washington Courthouse facility in Ohio, and a fresh food distribution center in Balzac, Canada, considered the most energy-efficient distribution facility of its kind in North America.
 
Most exciting, Walmart is about to expand that number dramatically with a roll out that totals more than 1,700 new GenDrive units to be installed in forklift trucks at six more Walmart warehouses in North America.

Plug Power is making it much easier to bring sustainability to these new sites because it has become a one-stop hydrogen solution provider, delivering fuel cells, hydrogen, maintenance service and support.

Hydrogen-powered fuel cells emit only a small amount of heat and water, making them an environmentally-friendly alternative energy source. By using hydrogen fuel cells in material distribution warehouses, Walmart is deploying lift truck operations that are efficient, clean, quiet, and most importantly, sustainable.


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Opportunity

Meet Bruce, the Big Cheese in Boise

Mention Idaho and most people think of potatoes, but the state also produces a massive amount of milk. In fact, it’s No. 4 in the U.S. for milk production and No. 3 for cheese. No wonder Bruce Payne takes so much pride in his job as dairy manager at the Walmart supercenter on Overland Road in Boise.

Bruce started working in the dairy department 10 years ago. He moved to grocery for a while, but when the store needed a new dairy manager, he stepped up. That was eight years ago, and he’s loved it ever since. All of the milk his store sells is local, and Bruce makes sure his displays feature locally made cheese. His pride shows not only in the products, but also in the way Bruce’s team works together to make their section of the store the best it can be.

“This job is what you make of it. My manager started as a cart pusher, and all of our assistant managers started on the ground floor. If you stay focused … and look around to see what you can do to grow, you can make something of it,” Bruce said. “We’re here 40 hours a week, so I figure we may as well enjoy what we’re doing and make a positive impact. We’re a family – a team.”

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Sustainability

The Makeup of Makeup and More: Improving Ingredient Transparency

Imagine you’re standing in a store aisle looking for a new brand of lotion that won’t irritate your baby’s skin. You find yourself surveying at least a dozen different lotion labels trying to understand and compare product ingredients. The process is frustrating, slow, and confusing – what are some of these things even used for?

You are not alone. A lack of product ingredient information is a very common problem. Fortunately, the situation is improving. In the past few years, more and more companies have taken action to make product information more transparent to consumers, including the sharing of ingredients online. Walmart is one of these companies.  

As outlined in its Sustainable Chemistry Policy, Walmart has started an effort to list the ingredients contained within its private label consumable products – personal care and household products that you use up, such as aftershave, baby lotions, cleaners, or pet shampoo – on walmart.com. Walmart’s policy also asks national brand suppliers, like Procter and Gamble, Revlon and Pro-Sense, to follow this lead and include product ingredient information on their own websites.

Sharing lists of ingredients on Walmart’s website is a positive development for customers. Greater online access to this information makes it easier to find out what’s in products and to compare ingredients across products so that customers can ultimately make more informed purchasing decisions. For an example, consider cleaning products.  If you’ve ever tried to figure out what’s inside a cleaning product while shopping, you know it can be difficult – for the most part, ingredients are not required to be disclosed on the packaging of cleaning products.

Today, you can find on Walmart.com a list of ingredients for most private label products covered by the policy.  See for example, “ingredients” listed under “about this item” for a bottle of Equate body wash. According to Walmart’s implementation guide, product ingredients are to be listed in descending order of concentration using a standard naming convention called INCI (International Nomenclature of Cosmetic Ingredients). This standard is already in use by many product manufacturers and helps create consistency that is designed to allow for easier identification and comparison of ingredients across products. Walmart’s policy is being implemented in steps, so not all of Walmart’s product listings disclose ingredients as outlined in the policy and implementation guide.  Walmart continues to build and improve upon this important first step.  

We’re encouraged to see that product ingredient transparency is becoming more standard practice in the marketplace. We’re especially pleased with companies like Clorox and Seventh Generation that have taken leadership steps on ingredient disclosure by providing ingredient information in multiple languages and identifying an ingredient’s function, or purpose, in a product. This is good news for the growing number of consumers interested in making informed decisions about the products we buy and use every day.

But the benefits of ingredient disclosure may well extend far beyond our everyday shopping trips. Businesses that commit to consumers on ingredient disclosure provide valuable information that can ultimately help drive safer chemicals into the marketplace.

Jennifer McPartland, Ph.D., is a senior scientist, and Alissa Sasso is a research consultant. Both contributors work for the Environmental Defense Fund.    

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U.S. Manufacturing

A Simple Sponge, and My Second Chance

I’ll never forget the day in 2003 when everything went red. I was in my 30s, watching television with a friend in my living room when it happened. Three surgeries and several weeks later, I was declared legally blind.

While it happened quickly, it wasn’t completely unexpected. I had been diagnosed with diabetes back in Jamaica and couldn't afford the proper medication, which led to my vision loss. So I found myself trying to navigate life without the benefit of eyesight and, soon, without my husband, who left me. It was just my daughter and me. Years later, I moved to New York City in search of opportunity, but questioned whether I'd made the right decision after going unemployed for more than three years. That changed when I found National Industries for the Blind.

Pauline Doling at Sewing Machine

Statistics show more than 70% of the more than 4 million legally blind adults in the U.S. are not employed. As the nation’s largest employment resource for people who are blind, NIB is working to change those statistics, and my story is one example. Eight years ago, I discovered New York City Industries for the Blind, which later became Alphapointe, one of NIB’s associated nonprofit agencies. I began manufacturing SKILCRAFT® Speedy Scrubber sponges at Alphapointe’s facility in Brooklyn. And I’ve been counting my blessings ever since.

All of a sudden, I had a steady income. I wasn’t wondering how I was going to pay my bills and support my daughter. I take great pride in operating my sewing machine on the manufacturing line because I know the military and government customers who use our product depend on us for quality. In May, we were excited when our sponges began hitting the shelves of select Walmart stores throughout the Northeast as part of the retailer’s commitment to U.S. manufacturing. I’m part of a team with more than 100 employees, each one legally blind, just like me.

Man at Sewing Machine

NIB and Alphapointe believed in me, and that’s the second chance I was looking for. I’m confident again and I have a support system around me. I’ve made friends for a lifetime – friends I go out to dinner with and hang out with on the weekends. I even met the love of my life, Ronnie McNeil, here. We were married earlier this month, which kind of completes my dream come true.

For more than 76 years, NIB has created jobs for people who are blind through the sale of thousands of SKILCRAFT products. The Speedy Scrubber sponges are manufactured by people who are blind working at Alphapointe – one of 95 nonprofit agencies associated with NIB – in its Brooklyn facility. 

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Innovation

In the Baby Department, a Mom’s Work is Never Done

Have you ever heard of tooth wipes? If you’ve never brought home a baby, then probably not – unless you’ve shopped for a gift for a first-time mom and noticed such a lesser-known item on her gift registry.

New parents tend to over-prepare because they’re nervous to get everything right. I know this firsthand because two years ago, I had my first son. And I thought I needed every possible item to take care of him – including tooth wipes.

So many of us are familiar with this feeling, and for me, it’s a life experience that translates well to my day job overseeing baby merchandise at Walmart. My team takes care of people in the happiest, but also the most stressful time of their lives. We’re constantly asking ourselves, how can we make that easier? One key – but coincidental – way is that many of the associates on the baby team have intuition from parenting babies and young children themselves.

Diana Marshall with Son

These perspectives have helped us make simple, but important changes to our assortment – like ensuring our customers can find popular brands like Britax and Plum Organics, and launching Urbini exclusively at Walmart. (It also applies to items like tooth wipes. When I needed them two years ago, Walmart didn’t carry them. Now we do, and they are even assembled in the U.S.!) Our parenting experience has also given us ideas to take to our suppliers that address important concerns, like a car seat with technology that alerts you when your child is still in the back seat if the ignition is switched off.

Talking to our customers, we see our personal insights proven right in many different scenarios. First-time moms like me want everything perfect and brand-name, while second-time moms tend to focus on just getting through the day. Second-time moms also concentrate more on functionality, which applies to their shopping experience, too. They’ve reduced the places they shop from a handful to only a couple, meaning convenience is important. That’s one reason we’ve expanded our assortment not just in-store but also online, and we’ve recently updated our baby registry to be easily accessible with the Walmart mobile app. I love now being able to shop for friends using my phone whether I’m in the store or in transit somewhere.

Smart Phone showing Gift and Baby Registry App

Research has shown my team that the needs of moms globally are really the same: They all want the very best for their children. I love that we’re able to provide that not just from business experience, but from personal experience, too. We’re able to learn about products and what works well, and then influence that for other parents. Just a few months ago, I took home all the diapers Walmart carries to try on my son and then gave feedback to our suppliers on quality. It helps to be so close to the category to be able to improve our assortment and customer experience.

It’s an intriguing circle, how many of my team members’ jobs influence our parenting and how being parents influences our jobs. Whether it’s updating our mobile registry, adding distinct items like tooth wipes, or ensuring we carry great private-label options like the Parent’s Choice training pants we just launched in partnership with Dreamworks, we’re working hard to make the hardest job in the world – parenting – a little easier.

You can read more about Walmart’s expanded assortment of baby products and services here.    

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