From Part-Time to a World of Possibilities

When I was 18, I took a temporary job at Walmart for extra cash. Eleven years later, I’ve gained so much more: a challenging, satisfying career.

I had no idea that my time making cakes in a supercenter bakery would set me up for the chance to be store manager. But my seemingly small choice indeed led to something bigger, and I love to tell people about the opportunity and personal growth I’ve experienced.

After six months in the bakery I was given the option to move to the wireless department, where I showed enough initiative to be named department manager. My co-manager at the time encouraged me to apply for the company’s manager in training program. I was accepted, and I believe the trajectory of my life changed from there.

I went from being a quiet, insecure college student who was uncertain about what she wanted to a confident, well-spoken woman who now leaves a lasting impression on her co-workers and family. Right after the manager in training program, I visited my aunt and uncle, who told me I wowed them by being completely different – way more talkative and extroverted than ever.

Today, I use my newfound outgoing spirit to not only run my Neighborhood Market, but also to tell my associates about the path of potential I found. I love encouraging others and watching them blossom. For example, I can recall one of my associates who started out seeming unsure of himself, but after a few years and making connections with others in the store, he’s now a department manager. I can see his future: buying a home, sending his kids to college. Watching all this happen is like magic to me.

I want all my associates to understand the opportunities they have with this company. I didn’t know it on the first day, but as a store manager, it’s my job to ensure that as many associates as possible can see it – and seize it – from the start.



Gov. Deal on ‘The Silicon Valley of the South’

As Walmart opens a new e-commerce fulfillment center in Atlanta, we caught up with Georgia Gov. Nathan Deal for a quick chat about his home state – and its growing reputation as a tech incubator.

WMT: What is the most exciting thing about being governor of Georgia?

Deal: Our economy is seeing positive growth with thousands of new jobs added every month. We’re seeing the telltale signs of cranes and bulldozers humming on newly cleared land. We’re seeing home values recover and Georgia families rebuild their savings. In fact, since the start of my first term in 2011, we’ve helped create more than 400,000 private sector jobs. Companies representing a wide variety of industries continue to expand and relocate here. This growth strengthens local communities and our state as a whole.

WMT: What, if anything, can the public and private sectors teach each other about innovation?

Deal: Early in 2011, we put in place what we call the Competitiveness Initiative, a joint effort with leaders from government, universities and technical colleges and the private sector. The initiative examined six key factors identified by site selectors as the most important influencers in corporate location and expansion decisions:

  • Infrastructure
  • Innovation
  • Education and workforce development
  • Friendly business climate 
  • Global commerce
  • Government efficiency

Based on the recommendations from public and private stakeholders, we’ve been able to implement several positive policy changes and programs. This innovation and collaboration has served — and will continue to serve — Georgians well.  

WMT: What does the Walmart e-commerce fulfillment center opening mean for Atlanta’s identity as a burgeoning tech hub?

Deal: Georgia has experienced rapid growth in the tech sector in the past several years. In fact, Atlanta has been dubbed the “Silicon Valley of the South” due to our growing reputation as a technology hub. With the addition of Walmart’s fulfillment center, Georgia continues to cement its reputation as a tech incubator and innovator. These well-paying, high skills jobs are indeed the jobs of the future. We know that between now and the year 2020, STEM field occupations will introduce more than 79,000 new jobs to Georgia. In response, we’ve made significant investments and policy changes in order to prepare our students and workforce for these future jobs. I’m excited that Walmart has chosen to bring these cutting-edge jobs to Georgia, and I look forward to its continued growth in this industry. 

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2 Dreams, 2 Degrees, and 1 Unconventional Path

Like most moms, Lisa Moore has always bent over backward to put her son Joseph “Joey” Moore in a position to make his dreams come true. But there was one such dream that weighed especially heavy on her.

“I’ll never forget the day Joey came to me and said, ‘Mom, I’m going to go to the University of North Carolina at Chapel Hill,’” Lisa said. “He was only 11 years old when he told me, but his mind was made up. I wanted to help make it happen but, as a single mother, I honestly didn't know where the money was going to come from.”

When Joey neared the end of high school, Lisa’s manager at the Walmart store in Mooresville, N.C. where she worked turned her onto the Associate and Dependent Scholarship Programs offered by the Walmart Foundation. Not only could associates like Lisa apply for scholarship assistance, but so could their high school senior dependents.

That was 2007.  Joey applied for and received a scholarship, and graduated from the University of North Carolina at Chapel Hill.  And he’s used his chemistry degree to springboard into a successful career with Henkel Corporation.

Associate Lisa Moore with coworker inside store

But that isn't where the story ends with the Moore family.

“It wasn’t long before Joey started telling me I could do the same thing – that it's never too late to go to college,” said Lisa, 52. “A light came on inside me.”

Already a pastor at Scott’s Chapel United Methodist Church in Statesville, N.C., Lisa recently decided to apply to the Associate Scholarship Program to help finance her enrollment at Hood Theological Seminary School. She, like her son, was awarded a scholarship and is on track to graduate in 2018 with her Masters of Divinity degree. At that point, she plans to focus her efforts full time on the church, pursuing her dream of becoming an elder and possibly even a chaplain.

And she has quite the cheering section behind her.

“There are so many people lifting me up and cheering me on,” Lisa said. That’s why I’ve been with Walmart for 16 years. My job at Walmart has helped put a roof over my head and raise my son, and now it has [helped to support] both of our college educations.

“When I enrolled in seminary, Walmart allowed me to cut back some of my hours to concentrate on school,” she said. “Walmart has always been flexible with my schedule, no matter what was happening in my life and I’m so thankful for that. I’m the biggest cheerleader for this company, not just because of the scholarship program, but because of how it has looked out for me and my family.”

For more than three decades, the Walmart Foundation has made resources available to help U.S. associates and their high school senior dependents fulfill their educational goals through scholarships. More information is available here. 



Why This Tiny Chip Has Huge Security Benefits

If you’ve received any new credit cards in the last year or so, take a close look: There may be a microchip right above the card number. While that tiny chip can be easy to miss, soon it won’t be – starting this week, many retailers are using it to make a small change in your checkout process.

Because this tiny chip offers much greater security benefits versus traditional signature-based, magnetic stripe technology, on Oct. 1 many retailers, including Walmart, will begin prompting customers not to swipe, but to “dip” – aka insert and briefly leave the card in the payment terminal. 

Here’s how it works:

A GIF of a Credit Card being swiped in a credit card machine at cash wrap

Using a chip card to pay means the chip assigns a dynamic code that changes each time consumers use the card. Even if the code were obtained, it could not be used to make an additional purchase.  So when considering the risk of counterfeit, a chip is much more difficult to duplicate. 

So why the significance of Oct. 1? That’s the date set by Visa, MasterCard, American Express and Discover for the liability of credit card fraud to shift from credit card issuers to retailers. Merchants that haven’t changed their terminals to read chips could be responsible for fraud.

Walmart has long been pushing toward payments that give our customers more security than the traditional signature-based, magnetic stripe technology. In fact, here’s something else you may not know:  We began installing hardware that had the capability of accepting microchip cards more than nine years ago, and we activated the functionality on Nov. 1, 2014. Additionally, in 2014, both Walmart and Sam’s Club issued chip-enabled MasterCard cards to our branded cardholders. 

While the cards are changing, you will still have the quick, simple checkout experience you're accustomed to at Walmart and Sam’s Club. If you don’t have a microchip card, you can continue using your magnetic stripe card at Walmart and Sam’s Club just the same. In fact, when it comes to debit cards, many banks have not issued chip-enabled cards anyway: Only 25% of debit cards will be transferred to the new system by the end of 2015, according to a recent study by Pulse, a PIN debit network.

Walmart was among the first retailers to implement chip technology to better secure payments for credit card holders, and now, we’re finally starting to see this shift take place.

For additional resources regarding chip-enabled payments, visit the news section of our website.

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Grocery Shopping That Works with Your Schedule

Have you ever wished for a grocery drive-up service? Whether you only need a few things, or you actually need several things but only have a few minutes to get them, shopping online for groceries and then choosing a time to have them handed to you (or better yet, loaded into your trunk) is a fantastic convenience.

At Walmart, we know this for a fact because our customers continually ask for it. We’ve tested online grocery options – both pickup and delivery – in a handful of markets across the U.S., and each time we’ve added a new city, our customers begin using the service faster than they did in the previous one.

Free pickup in particular has been very popular, and so I’m pleased to share that starting this month, we’ll begin offering free online grocery pickup at select stores in new markets, including:

  • Atlanta, Georgia
  • Charlotte and Fayetteville, North Carolina
  • Salt Lake City and Ogden, Utah
  • Nashville, Tennessee
  • Tucson, Arizona
  • Colorado Springs, Colorado

Customers can simply shop their grocery lists online, choose a time to pick up their orders and then pull in to a designated parking area at their local stores, where associates will load the items into their cars. It’s all the convenience of a specially trained personal shopper, plus the things you’d expect from Walmart: the same low prices we offer every day in our local stores; no extra fees or charges; and the ability to place an order and pick it up the very same day.

With 70% of the U.S. population living within 5 miles of an existing Walmart store, this is an idea that simply makes sense for us. We have the locations already in place, and with our website and mobile app expertise, we’re able to combine those things in a way that helps our customers save time and still take advantage of our everyday low prices.

This new, easy shopping experience is an innovation that’s helpful for anyone with a busy schedule – particularly moms with small children. They can shop online and choose the pickup time that works for them, and they never have to unbuckle anyone’s seat belt.

In the coming weeks, we’ll add stores in even more markets to our list of pickup locations. We’re excited to make this new option available to even more of our customers, and to use our existing assets in a way that offers not only convenience, but another great way to save.

Is Walmart online grocery available in your area? Visit walmart.com/grocery to learn more and place an order – and receive 10% off your first purchase by using the code NEWORDER during checkout.

Grocery home shopping infographic