Sustainability

Feeding the World Demands Change from Farm to Fork

Last weekend, in the wake of one of the longest, coldest winters in recent memory, my family and I walked in the spring sunshine, past stands of oaks and blossoming redbuds, along the winding trails of Crystal Bridges.  We love our new Ozarks home, and have been reveling in the signs of spring all around us. We are excited to celebrate Earth Day in “the Natural State” of Arkansas.

Here at Walmart, we’ve been marking Earth Day with the release of our Global Responsibility Report and the renewal of our commitment to sustainability. While we are proud of our progress in energy, waste, and product chains, we have a long way to go.  

Nowhere is this more the case than in the food chain.  In the next 30 years, the world population will approach 9 billion, putting further stress on already-strained natural capital.  As the world’s largest grocer, we are concerned with one of the greatest challenges of our time: how to help provide people on every continent with food that is safe, affordable, and sustainable for people and planet.

healthier food stock image


No one can solve this alone.  Progress will require collaborative problem solving among people all along the food chain – from farmers and fishers to transporters, development agencies, manufacturers, scientists, activists, regulators, retailers and consumers.  It’s why, for example, Walmart recently joined USAID’s groundbreaking Global Development Lab, along with a number of other organizations, to develop innovative solutions to development challenges such as this.

Will you join Walmart and so many others in creating a more sustainable food chain? Here are just a few of the ways we are trying to make a difference, from field (and ocean) to fork:

Resilient sourcing: We’re working with farmers to adopt innovative agriculture practices that preserve the environment and are fair to the people who use them. For example, we are working with partners on technologies to reduce fertilizer and pesticide use, and to conserve water; and we recently joined the Coalition of Immokalee Workers (CIW) Fair Food Program – an initiative to improve farmworkers’ working conditions and wages.

Waste reduction: We’re addressing food waste all along the chain - for example, by gleaning fallen produce from the ground, and making use of an entire crop.  We cull fresh food from our stores before it goes bad, so that instead of becoming waste sent to landfill, it gets sent to hunger relief organizations and then on to people who need it most.  

Food safety: Walmart was the first U.S. grocer to require suppliers of food products such as produce, meat, fish, poultry and ready-to-eat foods to have their factories certified against one of the internationally recognized Global Food Safety Initiative (GFSI) standards. We are bringing our food safety approaches to our operations around the world, including not only North America, but in many countries across Africa, Latin America, and Asia.

Food security and access: Improving access to affordable food is a core part of our business strategy. It’s why we’re saving customers more than $1 billion each year on fresh produce and opening stores in food deserts. Earlier this month, we announced the rollout of affordable organic foods under the Wild Oats label.  And for years, we’ve worked with food banks to provide more links from our stores and suppliers, as well as the infrastructure to support a permanent cold chain – all in an effort to route millions of pounds of food to communities that need it most.

Making healthy easy: Of course, it’s not just about feeding the world – it’s about feeding families well. So we’re taking the homework out of healthy shopping, working with suppliers to reduce sugars and sodium and remove trans fats in everyday foods, while making the more nutritious choices easier to spot with our Great For You icon in stores. We’re providing tips and tools for how to turn these foods into simple, healthy and delicious meals, and working with valuable partners to educate families on cooking skills and nutrition.

We are committed to using our strengths – our market access, investment dollars, technological expertise and scale – to help others.  Please join us; bring your unique strengths to the table, and work with us, to set the table for everyone. 

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Opportunity

Meet Bruce, the Big Cheese in Boise

Mention Idaho and most people think of potatoes, but the state also produces a massive amount of milk. In fact, it’s No. 4 in the U.S. for milk production and No. 3 for cheese. No wonder Bruce Payne takes so much pride in his job as dairy manager at the Walmart supercenter on Overland Road in Boise.

Bruce started working in the dairy department 10 years ago. He moved to grocery for a while, but when the store needed a new dairy manager, he stepped up. That was eight years ago, and he’s loved it ever since. All of the milk his store sells is local, and Bruce makes sure his displays feature locally made cheese. His pride shows not only in the products, but also in the way Bruce’s team works together to make their section of the store the best it can be.

“This job is what you make of it. My manager started as a cart pusher, and all of our assistant managers started on the ground floor. If you stay focused … and look around to see what you can do to grow, you can make something of it,” Bruce said. “We’re here 40 hours a week, so I figure we may as well enjoy what we’re doing and make a positive impact. We’re a family – a team.”

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Sustainability

The Makeup of Makeup and More: Improving Ingredient Transparency

Imagine you’re standing in a store aisle looking for a new brand of lotion that won’t irritate your baby’s skin. You find yourself surveying at least a dozen different lotion labels trying to understand and compare product ingredients. The process is frustrating, slow, and confusing – what are some of these things even used for?

You are not alone. A lack of product ingredient information is a very common problem. Fortunately, the situation is improving. In the past few years, more and more companies have taken action to make product information more transparent to consumers, including the sharing of ingredients online. Walmart is one of these companies.  

As outlined in its Sustainable Chemistry Policy, Walmart has started an effort to list the ingredients contained within its private label consumable products – personal care and household products that you use up, such as aftershave, baby lotions, cleaners, or pet shampoo – on walmart.com. Walmart’s policy also asks national brand suppliers, like Procter and Gamble, Revlon and Pro-Sense, to follow this lead and include product ingredient information on their own websites.

Sharing lists of ingredients on Walmart’s website is a positive development for customers. Greater online access to this information makes it easier to find out what’s in products and to compare ingredients across products so that customers can ultimately make more informed purchasing decisions. For an example, consider cleaning products.  If you’ve ever tried to figure out what’s inside a cleaning product while shopping, you know it can be difficult – for the most part, ingredients are not required to be disclosed on the packaging of cleaning products.

Today, you can find on Walmart.com a list of ingredients for most private label products covered by the policy.  See for example, “ingredients” listed under “about this item” for a bottle of Equate body wash. According to Walmart’s implementation guide, product ingredients are to be listed in descending order of concentration using a standard naming convention called INCI (International Nomenclature of Cosmetic Ingredients). This standard is already in use by many product manufacturers and helps create consistency that is designed to allow for easier identification and comparison of ingredients across products. Walmart’s policy is being implemented in steps, so not all of Walmart’s product listings disclose ingredients as outlined in the policy and implementation guide.  Walmart continues to build and improve upon this important first step.  

We’re encouraged to see that product ingredient transparency is becoming more standard practice in the marketplace. We’re especially pleased with companies like Clorox and Seventh Generation that have taken leadership steps on ingredient disclosure by providing ingredient information in multiple languages and identifying an ingredient’s function, or purpose, in a product. This is good news for the growing number of consumers interested in making informed decisions about the products we buy and use every day.

But the benefits of ingredient disclosure may well extend far beyond our everyday shopping trips. Businesses that commit to consumers on ingredient disclosure provide valuable information that can ultimately help drive safer chemicals into the marketplace.

Jennifer McPartland, Ph.D., is a senior scientist, and Alissa Sasso is a research consultant. Both contributors work for the Environmental Defense Fund.    

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U.S. Manufacturing

A Simple Sponge, and My Second Chance

I’ll never forget the day in 2003 when everything went red. I was in my 30s, watching television with a friend in my living room when it happened. Three surgeries and several weeks later, I was declared legally blind.

While it happened quickly, it wasn’t completely unexpected. I had been diagnosed with diabetes back in Jamaica and couldn't afford the proper medication, which led to my vision loss. So I found myself trying to navigate life without the benefit of eyesight and, soon, without my husband, who left me. It was just my daughter and me. Years later, I moved to New York City in search of opportunity, but questioned whether I'd made the right decision after going unemployed for more than three years. That changed when I found National Industries for the Blind.

Pauline Doling at Sewing Machine

Statistics show more than 70% of the more than 4 million legally blind adults in the U.S. are not employed. As the nation’s largest employment resource for people who are blind, NIB is working to change those statistics, and my story is one example. Eight years ago, I discovered New York City Industries for the Blind, which later became Alphapointe, one of NIB’s associated nonprofit agencies. I began manufacturing SKILCRAFT® Speedy Scrubber sponges at Alphapointe’s facility in Brooklyn. And I’ve been counting my blessings ever since.

All of a sudden, I had a steady income. I wasn’t wondering how I was going to pay my bills and support my daughter. I take great pride in operating my sewing machine on the manufacturing line because I know the military and government customers who use our product depend on us for quality. In May, we were excited when our sponges began hitting the shelves of select Walmart stores throughout the Northeast as part of the retailer’s commitment to U.S. manufacturing. I’m part of a team with more than 100 employees, each one legally blind, just like me.

Man at Sewing Machine

NIB and Alphapointe believed in me, and that’s the second chance I was looking for. I’m confident again and I have a support system around me. I’ve made friends for a lifetime – friends I go out to dinner with and hang out with on the weekends. I even met the love of my life, Ronnie McNeil, here. We were married earlier this month, which kind of completes my dream come true.

For more than 76 years, NIB has created jobs for people who are blind through the sale of thousands of SKILCRAFT products. The Speedy Scrubber sponges are manufactured by people who are blind working at Alphapointe – one of 95 nonprofit agencies associated with NIB – in its Brooklyn facility. 

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Innovation

In the Baby Department, a Mom’s Work is Never Done

Have you ever heard of tooth wipes? If you’ve never brought home a baby, then probably not – unless you’ve shopped for a gift for a first-time mom and noticed such a lesser-known item on her gift registry.

New parents tend to over-prepare because they’re nervous to get everything right. I know this firsthand because two years ago, I had my first son. And I thought I needed every possible item to take care of him – including tooth wipes.

So many of us are familiar with this feeling, and for me, it’s a life experience that translates well to my day job overseeing baby merchandise at Walmart. My team takes care of people in the happiest, but also the most stressful time of their lives. We’re constantly asking ourselves, how can we make that easier? One key – but coincidental – way is that many of the associates on the baby team have intuition from parenting babies and young children themselves.

Diana Marshall with Son

These perspectives have helped us make simple, but important changes to our assortment – like ensuring our customers can find popular brands like Britax and Plum Organics, and launching Urbini exclusively at Walmart. (It also applies to items like tooth wipes. When I needed them two years ago, Walmart didn’t carry them. Now we do, and they are even assembled in the U.S.!) Our parenting experience has also given us ideas to take to our suppliers that address important concerns, like a car seat with technology that alerts you when your child is still in the back seat if the ignition is switched off.

Talking to our customers, we see our personal insights proven right in many different scenarios. First-time moms like me want everything perfect and brand-name, while second-time moms tend to focus on just getting through the day. Second-time moms also concentrate more on functionality, which applies to their shopping experience, too. They’ve reduced the places they shop from a handful to only a couple, meaning convenience is important. That’s one reason we’ve expanded our assortment not just in-store but also online, and we’ve recently updated our baby registry to be easily accessible with the Walmart mobile app. I love now being able to shop for friends using my phone whether I’m in the store or in transit somewhere.

Smart Phone showing Gift and Baby Registry App

Research has shown my team that the needs of moms globally are really the same: They all want the very best for their children. I love that we’re able to provide that not just from business experience, but from personal experience, too. We’re able to learn about products and what works well, and then influence that for other parents. Just a few months ago, I took home all the diapers Walmart carries to try on my son and then gave feedback to our suppliers on quality. It helps to be so close to the category to be able to improve our assortment and customer experience.

It’s an intriguing circle, how many of my team members’ jobs influence our parenting and how being parents influences our jobs. Whether it’s updating our mobile registry, adding distinct items like tooth wipes, or ensuring we carry great private-label options like the Parent’s Choice training pants we just launched in partnership with Dreamworks, we’re working hard to make the hardest job in the world – parenting – a little easier.

You can read more about Walmart’s expanded assortment of baby products and services here.    

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